Talent.com
Client Services Supervisor

Client Services Supervisor

Canon U.S.A., Inc.Omaha, NE, United States
30+ days ago
Job type
  • Full-time
Job description

Client Services Supervisor

Location

US-NE-Omaha

Company

Canon U.S.A., Inc.

Requisition ID

33696

Category

Facilities

Position Type

Full-Time

Workstyle

Full-Time On Site

About the Role

Responsible for all on-site business activities for a specifically assigned customer account. Responsibilities include maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as meeting site financial goals. Responsible for developing and maintaining a partnership and successful working relationship with the Administrator. Responsible for ensuring the highest levels of service and client satisfaction. Maximizes customer satisfaction, add-on sales and profitability through structured planning and the management and development of the client services team.

Your Impact

Production and Workflow

  • Monitors and ensures compliance with established workflow processes and procedures.
  • Manages job scheduling to ensure on-time completion of jobs and other critical production and fulfillment deadlines.
  • Supervises efficient and economical utilization of equipment, materials and labor.

Supervision and Employee Relations

  • Ensures performance improvement through a scheduled plan to train, motivate, develop, and manage site personnel.
  • Determines developmental goals and conducts periodic performance reviews with direct reports.
  • Client Relationship Management

  • Develops and manages the relationship with the daily and senior level administrators through formal and informal meetings.
  • Resolves complaints escalated by the customer or other end users in a timely manner.
  • People Management and Development

  • Ensures effective performance management with direct reports and oversee the overall process.
  • Ensures effective two-way communication with direct reports and within area of responsibility.
  • Equipment Knowledge and Care

  • Establishes a working familiarity with equipment capabilities; maintains all equipment to manufacturer's specifications.
  • Keeps abreast of technical knowledge and skills of hardware and software through consultation, class instruction, manuals, self-training and exchange of information.
  • Administration and Reporting

  • Maintains targeted levels of profitability.
  • Manages and controls inventory and assets.
  • Results Expected

  • Responsible in maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as meeting site financial goals.
  • About You : The Skills & Expertise You Bring

    Requires 5 years of related experience and management of two or more regular full-time employees; bachelor's degree in a relevant field preferred.

  • Associates degree or equivalent required.
  • Strong customer service and communication skills are required.
  • Required to take all necessary steps to obtain security and / or other clearances required by customers to enter the customers' premises.
  • Single Site Responsibility may require minimal travel (valid driver's license and acceptable driving record necessary).
  • Multiple Site Responsibility may require up to 15% travel (valid driver's license and acceptable driving record necessary).
  • Must be able to lift up to 50lbs.
  • We are providing the anticipated base salary range for this role : $50,020-$68,700 annually.

    Company Overview

    About our Company -

    p { font-size : 18px; }

    Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years

  • . Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https : / / www.linkedin.com / company / canonusa.
  • Who We Are

    Where Talent Fosters Innovation.

    Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

    What We Offer

    You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

    And Even More Perks!

  • Employee referral bonus
  • Employee discounts
  • "Dress for Your Day" attire program (casual is welcome, based on your job function)
  • Volunteer opportunities to give back to our local community
  • Swag! A Canon welcome kit and official merch you can't get anywhere else
  • Based on weekly patent counts issued by United States Patent and Trademark Office.
  • All referenced product names, and other marks, are trademarks of their respective owners.

    Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https : / / www.usa.canon.com / about-us / life-at-canon / benefits-and-compensation

    We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor / subcontractor.

    You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

    If you are not reviewing this job posting on our Careers' site https : / / www.usa.canon.com / about-us / life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https : / / www.usa.canon.com / about-us / life-at-canon.

    #CUSA

    Workstyle Description

    Full-Time On Site - This position requires full-time presence at your assigned office(s) / worksite(s) / territory on your scheduled work days.

    Posting Tags

    #PM-19 #LI-RH2

    Need help finding the right job?

    We can recommend jobs specifically for you!

    Click here to get started.

    Create a job alert for this search

    Client Service Supervisor • Omaha, NE, United States

    Related jobs
    • Promoted
    Overnight Customer Service Representative

    Overnight Customer Service Representative

    Planet FitnessFremont, NE, US
    Full-time
    Customer Service Representative.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and gue...Show moreLast updated: 17 days ago
    • Promoted
    Walmart Customer Service Representative (Remote)

    Walmart Customer Service Representative (Remote)

    TradeJobsWorkforce68002 Arlington, NE, US
    Remote
    Full-time
    Bring your energy to the role of Walmart Customer Service Representative (Remote) to adapt to shifting priorities and business needs, work collaboratively across teams and departments, and assist w...Show moreLast updated: 30+ days ago
    • Promoted
    Auto Customer Service Reps

    Auto Customer Service Reps

    Corwin Toyota of BellevueBellevue, NE, US
    Full-time
    South 19th Circle, Bellevue, NE 68147.AUTOMOTIVE EXPRESS LUBE TECHNICIAN.Day Work Week with 40-Hour Guarantee!.This role is perfect for techs who want steady hours, hands-on experience, and a clear...Show moreLast updated: 28 days ago
    • Promoted
    Kelly Services Customer Service Rep

    Kelly Services Customer Service Rep

    TradeJobsWorkforce68002 Arlington, NE, US
    Full-time
    Help us succeed as our next Kelly Services Customer Service Rep to perform daily responsibilities with dedication.Work with your team to maintain efficiency and service quality.Provide excellent in...Show moreLast updated: 30+ days ago
    • Promoted
    Manager, Loan Support & Servicing

    Manager, Loan Support & Servicing

    PENFED Credit UnionOmaha, NE, United States
    Full-time
    Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world ...Show moreLast updated: 7 days ago
    • Promoted
    Commission-Based Insurance Sales Agent

    Commission-Based Insurance Sales Agent

    Platinum Supplemental InsuranceTreynor, IA, US
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show moreLast updated: 7 days ago
    • Promoted
    Multi-Specialty Account Manager - Omaha, NE

    Multi-Specialty Account Manager - Omaha, NE

    LundbeckGretna, NE, US
    Full-time
    Territory : Omaha, NE - Multi-Specialty.Target city for territory is Omaha - will consider candidates who live within 40 miles of territory boundaries with access to a major airport.Territory bounda...Show moreLast updated: 23 days ago
    • Promoted
    Client Relations Manager

    Client Relations Manager

    Nebraska StaffingOmaha, NE, US
    Full-time
    At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose driving innovation that helps m...Show moreLast updated: 24 days ago
    • Promoted
    Customer Service

    Customer Service

    Corwin Toyota of BellevueBellevue, NE, US
    Full-time
    South 19th Circle Bellevue, NE 68147.Pay Starting at $16 / Hour + Bonuses!.Help Fill Our Service Drive & Be the Voice Our Customers Trust!. Previous Hospitality and / or Sales Experience in Any Industr...Show moreLast updated: 9 days ago
    • Promoted
    • New!
    Client Support Coordinator

    Client Support Coordinator

    Beam BenefitsOmaha, NE, US
    Full-time
    Beam was founded in 2012 by three engineers who saw the opportunity to modernize the dental benefits industry using technology. Today, Beam Benefits is a digitally-led employee benefits company that...Show moreLast updated: 9 hours ago
    • Promoted
    Supervisor / Manager Part-Time Nebraska Crossing

    Supervisor / Manager Part-Time Nebraska Crossing

    ClairesGretna, NE, US
    Full-time +1
    At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers.If you thrive in a fast-paced retail environment, love engaging with customers, an...Show moreLast updated: 1 day ago
    • Promoted
    Facilities Coordinator

    Facilities Coordinator

    Fastwyre BroadbandBlair, NE, US
    Full-time
    The Combination Technician is committed to providing the highest quality service to the communities we serve and is dedicated to fulfilling our customers needs by offering the latest in technologic...Show moreLast updated: 11 days ago
    • Promoted
    Operator- Blair Terminal

    Operator- Blair Terminal

    CF IndustriesBlair, Nebraska, United States
    Full-time
    At CF Industries, our mission is to provide clean energy to feed and fuel the world sustainably.Our employees are focused on safe and reliable operations, environmental stewardship, and disciplined...Show moreLast updated: 30+ days ago
    • Promoted
    Work from Home

    Work from Home

    HomeJobFinderRandolph, IA
    Remote
    Full-time
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Family DollarBlair, NE, USA
    Full-time
    Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers. As a CSR, you will handle transactions, answer customer questions, and ens...Show moreLast updated: 16 days ago
    • Promoted
    Customer Service Associate

    Customer Service Associate

    WalmartGlenwood, IA, USA
    Full-time
    Join the Walmart team and provide exceptional customer service while working in a dynamic, team-oriented environment.As a Customer Service Associate, you will help customers find the products they ...Show moreLast updated: 16 days ago
    • Promoted
    Jobs Near You $11 - $27 / HR

    Jobs Near You $11 - $27 / HR

    JobsNearMeWoodbine, IA
    Full-time +1
    Looking for work close to home? Discover hundreds of job openings near you — from part-time to full-time positions across multiple industries. Apply today and start your next job fast!.Show moreLast updated: 12 days ago
    • Promoted
    Customer Service Reps

    Customer Service Reps

    Corwin Toyota of BellevueBellevue, NE, US
    Full-time
    South 19th Circle Bellevue, NE 68147.Pay Starting at $16 / Hour + Bonuses!.Help Fill Our Service Drive & Be the Voice Our Customers Trust!. Previous Hospitality and / or Sales Experience in Any Industr...Show moreLast updated: 9 days ago