Solutions Architect - (Retail)

Candidates need to be SMEs / architects in RMS, MFCS Cloud, Upgrade, Modernization, Transformation, Retail, Wholesale, Order Management, Payment Systems, Fraud System Integration, and Store Systems. We are looking for an Enterprise Application Architect and not a Solutions Architect. Need someone who understand TOGAF Enterprise Architecture Methodology in a retail setup. Need prior experience leading solution architects and play the role of enterprise architect.

Responsibilities

• Understand company needs to define system specifications
• Plan and design the structure of store systems technology solutions
• Learn, develop, and document new technology best practices for implementation
• Communicate system requirements to cross functional teams
• Evaluate and select appropriate software or hardware and suggest integration methods
• Learn assigned customer environments and develop technology roadmap
• Develop and maintain vendor hardware and software replacement strategy
• Oversee assigned programs (e.g. conduct code review) and provide guidance to team members
• Define change requests, projects, and deployments requirements
• Key contributor in evaluating, testing, and support of store systems hardware and software
• Develop and maintain technical documentation of store systems technologies and process
• Provide advanced technical support for the identification, prioritization, and resolution of the most complex store systems issues
• Take full ownership of technical support issues, including initial troubleshooting, identification of root causes, and resolution
• Develop and maintain procedures and controls to ensure secure and reliable operations
• Serve as the focal point for teams to resolve technical issues with new or existing technology
• Oversee technology projects in alignment with organizational goals

Experience / Requirements

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