Property Maintenance Supervisor

Property Maintenance Supervisor

Position Overview

The Property Maintenance Supervisor is a regional leadership role responsible for overseeing maintenance operations, technician performance, vendor execution, and facility condition across multiple school locations within an assigned region. Reporting to the Director of Facilities (East/West), this role ensures high‑quality maintenance outcomes, operational continuity, and adherence to company standards through proactive supervision, quality checks, and consistent CMMS accountability.

Professional Characteristics

• Strong independent decision‑making and ability to manage a regional workload.
• High attention to detail, follow‑through, and quality of work.
• Professional, reliable, and solutions‑oriented in all interactions.
• Clear communicator with strong customer‑service focus.
• Committed to continuous learning and operational excellence.
• Receptive to feedback and adaptable to evolving business needs
• Upholds company values, safety standards, and operational expectations.

Primary Responsibilities (Approx. 75%)

Regional Maintenance Oversight

• Review, triage, and assign work orders through the CMMS platform, ensuring timely response based on urgency and safety.
• Monitor technician schedules, workload distribution, and daily routing to ensure efficient time management and productivity.
• Conduct routine quality checks on technician work and vendor‑completed services.
• Maintain CMMS accuracy, ensuring documentation, timelines, and updates meet accountability standards.

Facility Condition & Safety

• Conduct site assessments to evaluate building systems, safety risks, and maintenance needs.
• Ensure all locations meet company health, safety, and regulatory requirements.
• Support emergency response needs, including alarms, system failures, and urgent repairs.

Technical & Hands‑On Support

• Perform minor repairs as needed (e.g., locks, windows, fixtures, basic electrical, plumbing, carpentry).
• Troubleshoot issues and coordinate with internal teams or external vendors to drive timely resolution.
• Support general upkeep tasks as required.

Vendor & Contractor Management

• Oversee vendor performance, ensuring timely service, quality workmanship, and adherence to scope.
• Support competitive bidding efforts, vendor qualification, and cost‑effective service delivery.
• Coordinate with HVAC, fire/life safety, landscaping, pest control, cleaning, utilities, and other contracted partners.

CAPEX & Project Support

• Assist with CAPEX project execution, including site assessments, data collection, scheduling, and on‑site coordination.
• Support project managers with punch lists, contractor oversight, and progress tracking.
• Provide field‑level visibility into project risks, delays, and operational impacts.

Additional Responsibilities (Approx. 25%)

Technician Supervision & Coaching

• Directly supervise maintenance technicians, providing coaching, performance feedback, and workload guidance.
• Review monthly building inspection reports and ensure corrective actions are completed.
• Promote a culture of accountability, safety, and continuous improvement.

Operational & Administrative Support

• Conduct quarterly or semi‑annual site visits to complete full facility assessments.
• Manage purchasing needs that fall outside standard procurement channels.
• Route billing, invoicing, and payment inquiries to appropriate teams.
• Assist with reconciliation of corporate card purchases.
• Support new school openings, acquisitions, remodels, and operational realignments.
• Maintain required documentation for fleet, licensing, and regulatory compliance.
• Upload and manage data across platforms such as NetSuite, SharePoint, and vendor dashboards.

Education & Experience Requirements

• High school diploma or equivalent required.
• Technical certifications (HVAC, building maintenance, electrical, plumbing, or related fields) preferred.
• CMRP certification preferred.
• Experience supervising technicians or leading maintenance operations strongly preferred.
• Familiarity with CMMS platforms and digital workflow systems required.

Physical Requirements

• Ability to travel within assigned region to conduct inspections and support field operations.
• Ability to perform hands‑on maintenance tasks requiring physical strength, dexterity, and mobility.
• Ability to work at a desk for extended periods when performing administrative duties.
• Ability to tolerate varying temperatures, outdoor conditions, and exposure to standard maintenance materials.