Mortgage Operations Support Coordinator

The primary responsibilities of this position include promptly and efficiently responding to requests for cancellation and pre-closing salability reviews.

Primary Duties :

Adverse :

Manage Adverse Requests (Withdrawal, Denial and Closed for Incompleteness Requests).

Complete loan review to ensure appropriate action is taken.

Produce accurate Adverse Action Notice.

Sort daily mail.

Provide clerical support for department.

Process borrower addition and removal requests.

Monitor all pre-qualified loans to ensure Reg B compliance is met.

Pre-Closing File Review :

Complete file review to ensure loan information is accurate prior to loan closing.

Communicate potential issues with processor and recommend corrections.

Executive Office and Sign Lease :

Manage shared drive.

Perform periodic reviews.

Know by name and face as many customers and employees as possible, calling them by name as often as possible.

Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.

Know, understand, and live the company values and bottom line.

Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.

All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.

Prompt and reliable attendance.

Perform other duties as assigned.

Job Skills Required :

• Some mortgage experience preferred.
• Strong attention to detail.
• Strong organizational skills.
• Ability to communicate information clearly and concisely both verbally and in writing.
• Ability to follow written and verbal directives.
• Ability to work efficiently and effectively under strict deadlines while maintaining a professional profile.
• Strong computer skills; proficiency in Microsoft Word, Excel and Outlook.
• Ability to work independently with minimal supervision.
• Ability to articulate ideas and methods to improve workflow.
• Ability to adapt to changes to procedures and regulatory requirements.
• Ability to work well with people with diversified personalities.