Overview
Construction Materials Group is seeking an Account Manager to join our team. The ideal candidate will prospect and generate new commercial business as well as perform cold-calls in the field to generate new permanent sales, Monday through Friday. This candidate should be able to support existing clients and have an ability to generate new business leads and close deals.
Objectives of this role
- Serve as the main point of contact in all matters related to customer concerns and needs
- Build and strengthen customer relationships to achieve long-term partnerships
- Maintain accurate customer records, keeping track of any contract updates and renewals
- Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to customers
Responsibilities
Handle inquiries and requests from customers and address their needsStay on top of accounts, making sure they receive services that are within their budget and meet their needsMeet regularly with other team members to discuss progress and find new ways to improve businessGenerate progress reports for customers and senior leaders within the organizationIdentify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularlyRequired Skills And Qualifications
Internship or professional experience in a sales or customer service roleAbility to multitask and juggle several responsibilities simultaneouslyStrong written and verbal communication skillsExcellent organizational skills and attention to detailEOE / Including Disability / Vets
Company Description
For over 40 years the family owned ConMat Group of Companies has brought high quality construction products to the construction professional throughout the Mid-Atlantic. Supplying professional contractors with products such as fabricated reinforcing steel, wood roof trusses, redi-mixed concrete, precast concrete and asphalt, along with full lines of concrete accessories and power equipment for the commercial and residential builder.
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