Position Summary
User Discovery Requires knowledge of User experience strategies User interviews and surveys User journeys Story boards Contextual inquiries To demonstrate awareness of trends in user consumption habits to develop or improve interaction design and user experience strategies Proactively identifies areas for user profile enhancements and new participatory design features based on user interviews and surveys Plans site visits to end users Maintains appropriate records of user observations Presents data from site visits in ways that can be used to drive design for example user stories user journey maps Critically evaluates previous user research from multiple sources and perspectives
Managing Functional Partnerships
Requires knowledge of Stakeholder identification and mapping Stakeholder analysis Stakeholder communication Stakeholder engagement techniques Stakeholder management effectiveness tools and methods Fluency in many specialized business vernacular Deep understanding of markets to deliver customer and business value adapt style and best practices to accommodate cultural differences To build maintain and enhance effective internal and external partnerships clearly draft valuable information and seek input Influence technical outcomes and assist in communicating shared goals with groups and parties by linking their interests to that of the business Identify and address additional partner technical needs and educate them on value creation Communicate with other individuals or teams to solve shared business problems cooperatively Consults regularly with leaders of business units serve to advise on business strategy decisions Brings ideas and technical solutions proactively to the business partners and stakeholders
Design Research
Requires knowledge of Principles of research Best practices of qualitative and quantitative research Data analysis techniques Techniques to detect gaps in information Legal risks factual errors and breaches of codes of conduct involving the use of research material Organizational research requirements Success metrics for research projects Purpose of research and how it will be used Values limitations and risks of sources and social networks for research purposes Emerging methods for obtaining relevant information To define the key problems to be addressed in research projects Designs and drives a research strategy to meet identified research needs Reviews the relevance and usefulness of findings against research objectives outlined in research project plans Leads the production of final research findings and associated outcomes Develops reports on future improvements to research processes Identifies potential legal and ethical issues from using research material Collaborates with and understands the value of other research partners for example site analytics consumer insights to synthesize and leverage existing data and coordinate research efforts
Influencing and Building Stakeholder Consensus
Requires knowledge of VerbalNonverbal behaviors Application and allocation of Business Communication stylestechniques in ambiguous and challenging situations Communication channelsmediums Interpersonal skills and universal relationship building with ability to connect seemingly unconnected parties Influencing styles To communicate articulately and concisely in stakeholder meetings involving multiple teams Convey complex information and address ambiguity for robust technology development Build productive collaborative relationships with stakeholders Influence team and stakeholders to take meaningful action with sound recommendations Independently prepare clear concise logically structured and meaningful reportsmaterial based on facts Seek and provide constructive feedback anticipate needsquestions respond appropriately
Driving CustomerClient Needs
Requires knowledge of Customer and business problems Dependencies and impacts on product processesways of working Journey mapping Process optimization Communication and influencing techniques To build and maintain customer relations to understand customer requirementsproblems Creates customer journey touchpoints to anticipate product enhancements by preempting gapsrisks in the product experience Simplifies and improves processes to reduce turnaround times increase effectiveness and drive customer delight
Usability Testing and Iteration
Requires knowledge of User profiles Testing scenarios Documentation Test plans To perform testing against a design specification and solves testing issues Consults on test strategies components processes plans and approaches during the user acceptance testing process Compares and contrasts the features and benefits of major acceptance testing frameworks Applies user acceptance testing in typical software development scenarios Critiques user acceptance plans for appropriateness and completeness Develops approaches for acceptance testing according to legal or contractual agreements Monitors end users in defining the testing environment and acceptance criteria Explains the importance of active participation in test designs and other testing phases
Interaction Design
Requires knowledge of Usercentered design principles Native mobile conventions and capabilities for example Apples Human Interface Guidelines for iOS Googles Android design patterns Information hierarchy principles Task analysis System design processes Interaction patterns and templates To define and documents design details through process flows site maps wireframes and functional specifications in multiple formats Provides suggestions to create and define interaction patterns and templates to design consistent and scalable design solutions that account for primary and secondary use cases more complex data exchanges and complete error conditions and contribute to the pattern library
Visual Design
Requires knowledge of Usercentered design principles Native mobile conventions and capabilities for example Apples Human Interface Guidelines for iOS Googles Android design patterns Templates and style guides Design tools To define and documents design details at a system level with accurate design specifications for example position padding font size in multiple formats Leads visual quality assurance against a design specification and rapidly prioritizes and solves issues Creates and defines templates and style guides to design consistent and scalable design solutions at the system level
Prototyping
Requires knowledge of Prototyping disciplines tools and techniques within target environments Usercentered design principles Information hierarchy and design principles task analysis and system design processes To drive adherence to and use of interaction patterns and templates to design prototypes that account for primary and secondary use cases complex data exchanges and error conditions and contribute to the pattern library Evaluates the types of prototypes and technologies to be used to design and develop prototypes and technical proofs of concept Provides guidance to build interactive models that can access live content with reusable components and tools to enable and facilitate prototyping Evaluates current standards policies and guidelines in the development of prototypes
Leadership
Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities removing barriers and obstacles that impact performance providing resources identifying performance standards measuring progress and adjusting performance accordingly developing contingency plans and demonstrating adaptability and supporting continuous learning Provides supervision and development opportunities for associates by selecting and training mentoring assigning duties building a teambased work environment establishing performance expectations and conducting regular performance evaluations providing recognition and rewards coaching for success and improvement and promoting a belonging mindset in the workplace Promotes and supports company policies procedures mission values and standards of ethics and integrity by training and providing direction to others in their use and application ensuring compliance with them and utilizing and supporting the Open Door Policy Ensures business needs are being met by evaluating the ongoing effectiveness of current plans programs and initiatives consulting with business partners managers coworkers or other key stakeholders soliciting evaluating and applying suggestions for improving efficiency and costeffectiveness and participating in and supporting community outreach events Respect the Individual Demonstrates and encourages respect for all builds a highperforming team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customermember experience for all identifies attracts and retains the best team members
Act with Integrity
Follows the law our code of conduct and company policies and sets expectations for others to do the same promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of nonretaliation listens to concerns raised by associates takes action and encourages others to do the same holds self and others accountable for achieving results in a way that is consistent with our values Acts as an altruistic servant leader and is consistently humble selfaware honest and transparent
Serve our Customers and Members
Delivers expected business results while putting the customermember first and consistently applying an omnimerchant mindset and acts with an Every Day LowCost mindset to drive value and Every Day Low Prices for customersmembers Adopts a holistic perspective that considers data analytics customermember insights and different parts of the business when making plans and shaping the teams strategy Strive for Excellence Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions fosters an environment that supports learning innovation and learning from mistakes and intelligent risktaking and exhibits resilience in the face of setbacks
Minimum Qualifications
Option 1 : Bachelor's degree in UI / UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years' experience in UI / UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2 : 7 years' experience in UI / UX, interactive and visual design, electronics art, multimedia design, or related area.
Preferred Qualifications
Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI / UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI / UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture. Masters : Architecture, Masters : Artificial Intelligence, Masters : Business, Masters : Cognitive Science, Masters : Computer Science
Primary Location
702 Sw 8Th St, Bentonville, AR 72716, United States of America
About Walmart
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Principal • Bentonville, AR, US