Mailroom Associate

Description

As a Funds Management Senior Associate, you’re building your skills as you take on more complex tasks in a fast-paced production environment. As part of our team, you will play a crucial role in servicing, supporting, and mitigating risks for property loans. You will thrive on the challenges that come with exercising your exceptional attention to detail and critical thinking skills. Your primary responsibility will be validating prior research and data analysis taking on more complex problems, higher tiered clients and / or larger volumes to ensure optimal client satisfaction. You will have the opportunity to leverage your technical expertise to access cutting-edge market-leading resources, advanced third-party subscriptions, and public information available on the internet. To excel in this role, you will continually engage and motivate yourself by utilizing advanced tools to analyze, query, and manipulate data according to defined business procedures. Your ability to effectively apply this data to workflow applications, forms, and databases will be instrumental in streamlining processes and driving efficiency. We foster a learning culture that encourages personal and professional development, enabling you to thrive and reach your full potential.

JOB DUTIES

Consistently deliver exceptional client service in a high-volume production environment

Collaborate with internal CoreLogic partners to identify and resolve outstanding exceptions created upstream to ensure timely resolution.

Assist in providing timely and accurate responses to the client through all methods of communication.

Manage assigned processes and inventory to meet deadlines

Generally handle more complex tasks, higher tiered clients and / or production volume

Effectively display the ability to manage time well by completing all work types within the established deadlines, set appropriate work-related priorities, concentrate on the main objectives, and avoid unnecessary interruptions

Research, collect and fill gaps for missing data to ensure accuracy and timely resolution.

Utilize various tools to analyze, query, and manipulate data according to defined business procedures

Adhere to all required company and client driven standards and / or Service Level Agreements (SLAs)

Actively engage in additional projects and responsibilities (i.e., Continuous Improvement, Mentorship and Cross Training)

Job Qualifications : JOB QUALIFICATIONS

High school diploma, GED or equivalent required; bachelor’s degree preferred

3+ years of relevant experience with the ability to consistently exceed standards related to proficiency, quality, competency, and job knowledge

Client service-oriented experience required

Provide exceptional client service in a high-volume production environment

Manage time, set priorities and meet deadlines

Intermediate computer skills with strong aptitude to learn new systems and applications

Clearly understand basic property related documentation from a variety of sources

Strong analytical and critical thinking to synthesize information from multiple sources to resolve problems

Detailed oriented to process data accurately

Ability to collaborate with others and provide status updates

Excellent verbal and written communication skills

Willingness to learn, adapt, and grow

Professionalism demonstrated by ethical conduct, accountability, and collaboration

Annual Pay Range : 37,700 - 43,680 USD

CoreLogic benefits information can be found here : . Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range.

CoreLogic's Diversity Commitment : ​

CoreLogic is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. ​ We are better together when we support and recognize our differences. ​

EOE AA M / F / Veteran / Disability : ​

CoreLogic is an Equal Opportunity / Affirmative Action employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. CoreLogic maintains a Drug-Free Workplace. ​