NAS MLA Knowledge Base Implementation Consultant

ADP is hiring a  Knowledge Base Implementation Consultant (KB IC) for the National Account Services - MyLife Advisor organization.

• Do you thrive in a results-driven and dynamic atmosphere where client success, achievement, collaboration, and agility are recognized and highly valued?
• Do you have a passion for out-of-the-box thinking and a commitment to making sure clients get the most for their investments?
• Are you looking for an inclusive environment with a culture of collaboration and belonging?

Well, this may be the role for you. Ready to make your mark?

WHAT YOU'LL DO

In this role, you will engage with clients during implementation and beyond, supporting their Knowledge Management strategy by providing expert support that makes ADP’s integrated solutions stand out in this dynamic, growth-oriented environment. By partnering with other internal teams, you'll utilize your business consulting expertise to create exceptional onboarding experiences, assess KM needs, and produce accurate, concise, and usable content, inclusive of business processes, how to articles, troubleshooting guides, overviews, online assistance, etc.

To thrive in this role, you'll utilize your analytic and project management skills in conjunction with your ability to simplify complex information in a way that resonates with clients and their employees. Success requires a blend of technical expertise, proactive communication, and collaborative mindset.  If you take initiative, adapt quickly, and enjoy both individual work and team leadership you will excel in this dynamic, growth-oriented environment!

Ready to #MakeYourMark?  Apply now!

Essential Responsibilities

TO SUCCEED IN THIS ROLE : Requirements

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include :