Order Processor

Job description :

• Responsible for the day-to-day operational responsibilities for the associated Service Management process area.
• Perform backup operational responsibilities for one or more IT Service Management process areas.
• Generate and distribute requested and cyclical reports for the associated process area.
• Participate and support regularly scheduled service management forums.
• Actively participate in projects to support the advancement of Service Management practices to IT.
• Review ITSM tool records and reports to ensure compliance with quality and SLAs.
• Create and update procedure documentation.
• Attain a firm understanding of the Title Insurance Industry and how IT Operations Technology solutions support those business processes.

Qualifications :

Why is This a Great Opportunity :