Product Specialist - Entry Level Sales

Job Description

Job Description

An exciting chance to join one of the automotive industry's top-performing brands : Bobby Rahal BMW of South Hills . At Bobby Rahal Automotive Group, we are dedicated to excellence and strive to be the best in every aspect of our work. Our people-first culture sets a new standard for the automotive experience.

We provide strong opportunities for career growth, competitive compensation plans, comprehensive health benefits, paid time off, a 401K program, employee discounts, and continuous professional training.

Position Summary

We are looking for a Product Concierge who can deliver exceptional interactive vehicle demonstrations and ensure each customer fully understands the features and operation of their new vehicle.

Schedule : Monday 10am-8pm

Tuesday 9am-8pm

Wednesday & Friday 9am-6pm

Saturday 8 : 30am-5pm

Who Will You Work With?

The Product Concierge collaborates daily with customers, Sales Consultants, Sales Managers, and various members of the dealership team.

Key Responsibilities

Verify that all items on the pre-delivery checklist have been completed.

Gauge the customer's familiarity with their vehicle and tailor the delivery experience to their needs.

Demonstrate and explain vehicle technologies, features, and functions while ensuring the customer feels confident and comfortable.

Follow up with clients one to two weeks after delivery to answer questions or provide additional instruction.

Assist customers with technology-related concerns or issues.

Refer customers to supplemental resources when needed.

Offer support at the service drive.

Educate sales and service team members on major vehicle technologies and how to present them effectively.

Address phone and walk-in inquiries involving product information.

Troubleshoot technology features.

Provide assistance to fellow team members whenever necessary.

Qualifications

Highly detail-oriented and able to thrive in a fast-paced, goal-oriented setting.

Genuine interest in pursuing a career in automotive sales.

Strong communication skills, including the ability to present information to groups.

Friendly, professional attitude with a strong commitment to customer satisfaction.

Proficient computer skills, including Microsoft Office.

Ability to handle multiple tasks at once.

Capable of following written, verbal, or visual instructions with sound judgment.

Bachelor's degree required.

Must successfully pass a background check and driving record screening.

Apply Today! Qualified candidates for the Product Concierge role will be contacted promptly by our HR team.

Bobby Rahal Automotive Group is an Equal Employment Opportunity employer as defined by the EEOC.

Job Posted by ApplicantPro