Manager, IT Application Support

Job Summary

Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Manager, Application Support to join our IT Infrastructure team. If you want an exciting career where you use your previous expertise and can develop and grow your career even further, then this is the opportunity for you.

Responsibilities

• Management of application support services. Support services include management of user accounts, identification and resolution of application end user problems, liaison between end user and IT for enhancement, development of user tools, training and continuing education for applications;
• Manage / train staff designated for application support services;
• Build and provide report metrics to management team to evaluate overall team efficiency;
• Provide application overview / demonstrations;
• Demonstrate strong leadership and communication skills; and
• Demonstrate analytical and decision-making skills.

Qualifications

Medpace Overview

Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.

Why Medpace?

People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.

The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.

Cincinnati Perks

Awards

What to Expect Next

A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.