Contract Detention Operations Supervisor

SUMMARY Paragon Professional Services is currently seeking a qualified Contract Detention Operations Supervisor (CDOS) for El Paso, TX at the Service Processing Center. Applicants will be contacted via phone or email within ten (10) business days of submittal. ESSENTIAL DUTIES & RESPONSIBILITIES The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned.

• Respond to all Grievance or Staff Detainee requests.
• Maintaining an Electronic Grievance Log of all formal and informal complaints and / or grievances.
• Create the required Segregation Reviews for detainees in Special Management Unit (SMU)
• Physically & visibly inspect the detainees housing unit, check the Special Management Unit Housing Record (I-888) to verify if the detainee is eating, recreating & showering on a regular basis.
• Communicate with detainees in SMU and ask if they have any issues or concerns.
• Update the Dry Eraser Board with the date of when the next Segregation Review is due.
• Process any Incident Reports that have been delivered to the CDOS mailbox and review the Incident Report to ensure it is filled out completely and accurately.
• Respond to all detainee staff communication requests in a timely manner as per policy.
• Approve or deny requests for special visitation requests in accordance with PBNDS and EPC Local Policies.
• Approve or deny requests by detainees to have personal items sent in, such as clothing, Cell Phones, hair bands, eyeglasses, diabetic shoes, etc.
• Participate in weekly Multi-Disciplinary Committee Meetings. The committee meeting is led by the CDOS Department and consists of members of the PREA / SAAPI department, medical department, ICE Management and the Chaplains’ office.
• Compile total number of grievances received for the week.
• Complete a Field Observation Report on a weekly basis.
• Update the Segregation Review Management System (SRMS) as required by ICE Headquarters.
• Conduct PREA investigations in coordination with the PREA once a Management Inquiry has been requested by ICE.
• Conduct Annual Refresher Training regarding Grievances and Suicide Prevention Intervention for officers bi-weekly.
• Ensure all Disciplinary Packets for cases served under the disciplinary process are routed to Classification in a timely manner.
• Prepare all “Use of Force” packets for incidents on the compound where Force was used either Immediate or Calculated and submit it to the SDDO designated as the ICE Chief of Security.
• Update the Call up log with every detainee who was placed in SMU-Administrative and SMU Disciplinary Segregation.
• Conduct any other duties to complete the mission objectives. Contract Detention Operations Supervisor QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required (Minimum) Qualifications
• U.S. Citizen or LPR
• Not currently employed by federal agency / active-duty military.
• HS Graduate or GED
• Meet physical / health requirements for duties.
• Valid Public Trust Clearance.
• Five years of supervisory experience. Knowledge, Skills, Abilities, and Other Characteristics
• Ability to demonstrate and utilize configure programs within Microsoft Word, Excel, PowerPoint, and Outlook.
• Must be able to demonstrate the ability to clearly articulate topics and communicate in writing via memorandum and email to multiple audiences
• Applicant must be able to demonstrate and have knowledge and comprehension of Immigration and Customs Enforcement Performance Based National Detention Standards. 2011 Operations Manual ICE Performance-Based National Detention Standards | ICE
• Applicant must possess leadership characteristics and traits that promotes teamwork. Preferred
• Bachelor’s Degree
• Spanish and / or proficiency in any language other than English PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of the time is spent sitting in a comfortable position with frequent opportunities to move about. DOT COVERED / SAFETY-SENSITIVE ROLE REQUIREMENTS
• This position is not subject to federal requirements regarding the Department of Transportation “safety-sensitive” functions. Contract Detention Operations Supervisor WORK ENVIRONMENT Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. The job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily in a modern office setting. Occasional travel may be required. SUPERVISORY RESPONSIBILITIES
• Yes, supervisory responsibilities. ADDITIONAL QUALIFYING FACTORS As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations. Shareholder Preference. BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer.All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.