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Application Administrator 1, 2 or 3 (Baton Rouge)

Application Administrator 1, 2 or 3 (Baton Rouge)

Louisiana State UniversityBaton Rouge, LA, United States
18 hours ago
Job type
  • Full-time
Job description

Application Administrator 1, 2 or 3

Participate in the administration of enterprise systems including change management, security, performance, and support. The position will also contribute to the ongoing evaluation of commercial packages and software development technologies to determine their relevance and suitability to the administrative software development environment at LSU. All Information Technology Services employees are expected to demonstrate a commitment to exemplary customer service in all facets of their work.

Job Responsibilities :

Operations : Assists in the strategy, design, transition, operation, and improvement of LSU enterprise applications and associated infrastructure, including custom and commercial applications, both on premise and cloud based. Works with application, web, and middleware servers. Develops and maintains procedures, scripts, and job schedules to automate or facilitate application operations and maintenance. Creates and maintains operational and technical documentation related to system and application management.

Monitors systems to ensure optimal performance, effectiveness, and compliance. Ensures necessary maintenance is performed, and schedules maintenance and security updates in accordance with Change Management guidelines and best practices. Collaborates with hardware, OS, and DBA technical teams to ensure proper integration. Works closely with application development teams. (60%)

Support : Responds to application and infrastructure incidents, problems, events, and customer requests following appropriate processes. Provide technical support and training to analysts and end users as needed in solving technology related problems in a professional manner. (30%)

Other duties as assigned. (10%)

Minimum Qualifications :

Administrator 1 :

  • Bachelor's degree
  • Ability to demonstrate analytical thinking and communicate clearly and professionally, as well as demonstrate an ability to provide technical support for, and administration of, web and application servers, middleware, and business applications on Windows Server or Linux operating systems.

Administrator 2 :

  • Bachelor's degree.
  • One year of experience providing technical support for, and administration of, web and application servers, middleware, and other applications on Windows Server or Linux operating systems.
  • Administrator 3 :

  • Bachelor's degree
  • Two years' experience providing technical support for, and administration of, web and application servers, middleware, and other applications on Windows Server or Linux operating systems. Experience working on large technical projects.
  • LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply a degree is not required as long as the candidate meets the required years of experience specified in the job description.

    Preferred Qualifications for all levels :

  • Bachelor's degree in Business, Computer Science, ISDS.
  • Experience providing technical support for server applications, application development, database administration, and knowledge of server technologies in a University environment. Experience managing large, complex, technology projects.
  • Examples of work : Administrator 1 :

  • Responds to alerts generated by monitoring system, user input.
  • Assists in upgrades.
  • Performs basic installations.
  • Administrator 2 :

  • Proactively reviews logs to resolve warnings or errors and to ensure service levels.
  • Performs complex installations.
  • Test potential new solutions for viability.
  • Administrator 3 :

  • Designs monitoring and backup strategies.
  • Provides expert consultation and comprehensive recommendations by anticipating needs with respect to requirement analysis, level of effort estimation, and project planning.
  • Mentors other administrators and peers.
  • A copy of your transcript(s) may be attached to your application (if available). However, original transcripts are required prior to hire. Please provide three professional references including name, title, phone number and e-mail address. An offer of employment is contingent on a satisfactory pre-employment background check.

    For questions or concerns regarding the status of your application or salary ranges, please contact Mary Bordelon at mbordelon@lsu.edu.

    LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

    Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University's partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

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    Administrator • Baton Rouge, LA, United States

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