Hotel Banquet Captain

Hotel Banquet Captain Introduction Welcome to Thind Management , a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties .

With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights.

We live and breathe Thind’s motto “We’ll Take It from Here”.

Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members.

Job Summary We are seeking a highly motivated and experienced Banquet Captain who is responsible for overseeing and coordinating all aspects of banquet events, ensuring exceptional service and customer satisfaction.

This role requires strong leadership skills, excellent organizational abilities, and a keen eye for detail.

The Banquet Captain collaborates closely with the banquet team, event planners, and other hotel staff to ensure seamless execution of events.

Core Job Responsibilities & Duties ­­­­­­­ Event Coordination :

• Plan and coordinate all aspects of banquet events, including set-up, service, and breakdown, to ensure smooth operations and timely execution Team Management : Supervise and lead the banquet staff, including servers, bartenders, and other event personnel.

Assign duties, provide guidance, and ensure proper training to maintain a high standard of service Guest Satisfaction :

Coordinate with the hotel’s operations and maintenance teams to ensure timely set-up and efficient use of resources Food and Beverage Service :

Maintain a strong knowledge of menu items, wine selections, and other offerings to assist guests and address any inquiries Communication :

Relay event details, special requests, and any changes to relevant team members Compliance and Safety :

Monitor staff compliance with food handling procedures, alcohol service guidelines, and other relevant protocols Problem Solving :

Make quick decisions and implement effective solutions to ensure the event’s success Administrative Tasks :

Maintain accurate records of event details, guest feedback, and any incidents that occur during events Training and Development :