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Bilingual Customer Service - Spanish
Bilingual Customer Service - SpanishOmar Torres - State Farm Agency • Lombard, IL, US
Bilingual Customer Service - Spanish

Bilingual Customer Service - Spanish

Omar Torres - State Farm Agency • Lombard, IL, US
1 day ago
Job type
  • Full-time
Job description

Salary : $37000.0 - $55000.0 per year

We are looking for an enthusiastic and customer-focused professional to join our State Farm Agent's team as a Bilingual Insurance Customer Service Representative. This position plays an important role in supporting our clients and helping them understand their insurance options.

You'll work directly with customers to provide service, answer questions, and ensure they have a great experience with our agency. If you enjoy helping others and want a meaningful career with growth potential, this could be the perfect fit.

RESPONSIBILITIES

  • Build and maintain strong customer relationships
  • Provide prompt, accurate, and friendly service by phone and in person
  • Assist with billing questions, policy updates, and claims support
  • Use a needs-based approach to educate customers about insurance coverage options
  • Support marketing and retention goals through excellent service
  • Stay current on product knowledge, training, and licensing

COMPENSATION AND BENEFITS

  • Competitive base pay plus commission and bonus opportunities if desired
  • Paid time off (vacation, personal, and sick days)
  • Holiday pay
  • Health insurance
  • No nights or weekends required
  • Professional development and licensing support provided
  • Advancement opportunities within the agency
  • Positive, team-oriented work culture

    • QUALIFICATIONS

  • Must be able to obtain a Property and Casualty insurance license (training and support provided)
  • Must be able to commute to our office in Lombard, IL (in-office position)
  • Life and Health license a plus (or willingness to obtain)
  • Excellent communication and people skills
  • Strong attention to detail and organizational abilities
  • Self-motivated with a desire to help others
  • Customer service or office experience preferred
  • Bilingual skills, fluent in Spanish and English, a plus!

    • ABOUT OUR AGENCY

    Our State Farm agency is built on relationships, integrity, and a commitment to helping customers manage life's risks. We take pride in creating a supportive, growth-focused environment where our team members can build rewarding careers.

    HOW TO APPLY

    If you're motivated to succeed, enjoy working with people, and want to grow with a trusted local business, apply today. We look forward to meeting you!

    This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must meet applicable licensing requirements and complete training programs. State Farm agents are independent contractors who hire their own employees.

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    Bilingual Customer Service Spanish • Lombard, IL, US