People & Culture Business Partner

About the TeamThe People and Culture team is committed to creating a fulfilling and inspiring place to work for all of the people who deliver that client experience - from our warehouse team to tech talent to merchandising to stylists. As a certified Great Place to Work, we pride ourselves on creating a rewarding and collaborative environment where we solve problems together - and have fun doing it! We are looking for people and culture leaders who are bright, kind and motivated by challenge to join our team.About the RoleWe are seeking a People & Culture Business Partner to join our team in Phoenix, Arizona. This is a hands-on individual contributor role embedded in our Warehouse Operations team. You'll work on-site at least 4 days a week and remotely one day each week. You'll be a trusted partner to Warehouse Operations leaders and employees and People & Culture partner teams. You'll spend your time balancing day-to-day "HR" needs of the site with strategic work like driving employee engagement, ensuring compliance, and supporting business results through people-focused solutions. You will be on a team of People & Culture Business Partners who are distributed across the country, so you'll get the best of both worlds : in-person work and interactions at your site, and collaboration with remote leaders and team members as well.You're excited about this opportunity because you will…

• Partner with site leaders as a trusted advisor on employee relations, performance management, and development, supporting teams across all high volume organizations as-needed.
• Balance both site-level and network-wide priorities to drive consistency in the SFIX employee experience across the broader Warehouse Operations team.
• Conduct fair and thorough investigations into workplace concerns, ensuring alignment with Stitch Fix values.
• Interpret data from Workday, people insights platforms, and Workforce Software reporting to proactively identify trends and guide business decisions.
• Support onboarding, training, and engagement programs that strengthen culture, retention, and productivity.
• Advise on HR policies, benefits, leave processes, and compliance requirements, mitigating risk across the business.
• Manage HR documentation and transactions (organizational changes, terminations, unemployment claims, rehire eligibility).
• Serve as the main point of contact for employee inquiries, ensuring timely and thoughtful responses.
• Collaborate cross-functionally to implement process improvements, manage change, and lead people-related projects.We're excited about you because you…
• Have 5+ years of progressive HR experience, including 2+ years resolving complex employee relations issues from intake through resolution.
• Bring experience supporting both exempt and non-exempt (hourly) populations, ideally in high-volume environments such as warehousing, fulfillment, or retail.
• Possess deep knowledge of employment laws and compliance (FMLA, LOA, accommodations, and HR policy administration) and can apply them with judgment and care in various settings.
• Are skilled at coaching leaders and influencing stakeholders, balancing empathy with accountability.
• Use data and trends to create clear narratives that shape business decisions and improve people outcomes.
• Can independently navigate and create complex sheets, slides, and docs in Google Suite with proficiency.
• Have strong workplace investigation and conflict resolution training and skills, with the ability to remain objective, discreet, and fair.
• Communicate with employees of all levels in person, in writing, and virtually with clarity, empathy, and credibility, ensuring employees feel heard while leaders gain actionable insights.
• Are curious, resilient, and solutions-oriented, thriving in ambiguity and seeing change as an opportunity to model a growth mindset and make a lasting impact on the business.
• Demonstrate ownership and follow-through, managing multiple priorities while maintaining a high standard of accuracy and compliance.
• Embody Stitch Fix's values of Be Client Obsessed, Be a Trendsetter, Be the Change, Win Together, and Commit to Excellence.Why you'll love working at Stitch Fix...
• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You'll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives- all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do.
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.