Contact Center Specialist I / CONTA004519 / Tupelo

Customer Service Representative

Provide high levels of customer service to Cadence Bank customer base. This position is on-site.

Answer, resolve, and / or initiate actions on customer calls into center on all products and services

Consistently achieve set performance standards for quality and productivity

Cross sell additional bank products and / or services as appropriate

Minimum of high school diploma : one year in customer service is preferred

Excellent interpersonal and motivational skills

Innovative and highly motivated self-starter

Excellent verbal communication skills

Basic PC literacy

Detail oriented

If your experience aligns with this description, please consider applying. Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations.

We believe that a diverse workforce creates problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.

Qualifications :

Education : High School (required)

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination laws.