Professional Assistant II

Professional Assistant II

Provides administrative support for one or more persons typically at the middle management level; Performs general office duties including word processing, record and file maintenance, mail distribution, and telephone reception; Interacts with external and internal customers on behalf of the supervisor; Works under minimal supervision.

Essential Duties :

• Maintains established office files and records in accordance with internal procedures
• Receives and refers telephone callers and visitors
• Responds to routine questions and refers more complex requests to appropriate staff member
• Drafts and types routine letters, reports, and memoranda from specific instructions
• Gathers relevant data and compiles statistics and information from identified sources
• Produces a variety of correspondence and reports using software for storing, retrieving, formatting, and integrating data
• Interacts with customers, suppliers, and employees outside of the department on behalf of the supervisor
• Maintains appointment calendars
• Undertakes projects as assigned to support office functions
• Performs other duties as assigned by the appropriate administrator

Required Education :

High School Diploma or GED equivalent

Certification / Licensure :

None required

Experience Qualifications :

Minimum of 2 years of clerical / administrative experience required

Knowledge / Skills / Abilities :

Working Conditions :

Physical Demands :