Floating Teller - Gainesville, GA

Floating Teller

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.

We are committed to helping our team members find their success while maintaining the integrity of our values : building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

A Floating Teller has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.

Essential functions include :

• Serving customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Gold Customer Service Standards and within established limits.
• Knowing and understanding the products and services offered by the Bank.
• Identifying customer needs and expectations by listening for clues and through meaningful conversations.
• Presenting a neat and professional personal appearance, in accordance with bank policy.
• Assessing and effectively managing all risks associated with job function.
• Knowing and ensuring compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
• Developing a strong understanding of customer facing technology with the ability to discuss with and enroll customers in self-service options.
• Performing the following teller duties : processing transactions for savings, checking, and loan accounts, maintaining a neat and orderly work area, assisting in guiding and training new tellers, allowing customers access to safe deposit boxes, cashing checks and processing savings withdrawals within assigned limits, selling certified checks, balancing transactions daily, assisting with servicing / balancing ATM, utilizing the branch capture system, knowing and following policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow, knowing and following the branch's security and audit procedures, and understanding the function and operation of the security devices.

Minimum recommendation of 18 months of Customer Service / Sales experience. Teller duties only. May be assigned to work at any branch within the region. Other duties as assigned.

Qualifications, education, and certification requirements include :

Training requirements / classes include :

Physical demands include :

Work environment is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility. Travel to branches within the region is required.

Equal Opportunity Employer, including disabled / veterans.