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Administrative Professional 3 - Quality Assurance
Administrative Professional 3 - Quality AssuranceOhio Jobs • Cincinnati, OH, US
No longer accepting applications
Administrative Professional 3 - Quality Assurance

Administrative Professional 3 - Quality Assurance

Ohio Jobs • Cincinnati, OH, US
13 days ago
Job type
  • Full-time
Job description

Administrative Professional QA

Who we are : At the Ohio Department of Behavioral Health (DBH), we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders.

We proudly employ over 2,800 dedicated employees across our six inpatient behavioral health hospitals, Ohio Pharmacy Services, Ohio's prison systems, and the central office located in the James A. Rhodes State Office Tower in Columbus, OH.

DBH Values :

  • Service-Oriented (Person Centered, Solution Oriented, Customer Service Focused)
  • Collaborative (Approachable, Reasonable, Transparent)
  • Value Driven
  • Innovative (Yes Before No)
  • Strong Sense of Urgency

Our team of highly qualified professionals advances a critical system of behavioral healthcare in Ohio that helps people be well, get well, and stay well. Join our collaborative, service-oriented environment, where you will be respected and valued.

The Ohio Department of Behavioral Health (DBH) is proud to be an Ohio Recovery Friendly Workplace, committed to supporting the health and well-being of all employees, including those in recovery. We foster an inclusive, stigma-free environment where individuals impacted by mental health and substance use challenges are valued, supported, and empowered to thrive. Our workplace culture promotes wellness, second-chance hiring, and recovery-informed policies that reflect our mission to serve Ohioans with compassion and respect, both in the community and within our own team.

Job Description

What you'll do at DBH :

  • Serves as a liaison between the QM Director, staff, and supporting functions (e.g., Peer Review, Performance / Process Improvement); communicates decisions and directives; represents the QM Director at meetings and on committees as assigned. Assists in managing local and regional psychiatric hospital data (e.g., restraint episodes) using Excel, including graphing functions; develops performance improvement team charters; supports planning and organizing the annual Patient Safety Fairs for staff and patients.
  • Manages the hospital's patient safety program product list and updates emergency intervention databases.
  • Performs public relations duties : research & respond to verbal & written inquiries & complaints; provide information & explanation of various hospital programs to general public, concerned citizens, consumers & their families; deliver presentations; performs other duties as assigned.
  • This is an hourly position covered by the OCSEA / AFSCME bargaining unit (union), with a pay range of $25.77-$33.52. Normal working hours are Monday-Friday from 8-4 : 30. This position is located within our 1101 Summit Road, Cincinnati, OH 45237.

    Unless required by any applicable union contract and / or requirements of the Ohio Revised Code, the selected candidate will begin at Step 1 of the pay range schedule listed above, with an opportunity for pay increase after six months of satisfactory performance and then a yearly raise thereafter.

    Qualifications

    Completion of associate core coursework in secretarial science or business office applications from accredited career school or community college; 12 mos. exp. in secretarial / administrative professional field. -Or 30 mos. exp. or 30 mos. trg. in secretarial / administrative professional field. -Or 12 mos. exp. as Administrative Professional 2, 16872. -Or equivalent of Minimum Class Qualifications For Employment noted above.

    Required Educational Transcripts

    Official transcripts are required for all post-secondary education, coursework, or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institution's website will not be accepted. DBH reserves the right to evaluate the academic validity of the degree-granting institution.

    Application Procedures

    To be considered for this position, you must apply online through this posting website (careers.ohio.gov). We no longer accept paper applications. When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting. We will not give credit for your qualifications, experience, education, and training in the job selection process if there is no evidence provided on your application. In addition, "see resume" is not a substitution for completing supplemental questions. Answers to the supplemental questions must be fully supported by the work experience / education sections of your application. You may check the status of your application by signing into your profile on this website (careers.ohio.gov). We will communicate with you through the email you provided in your profile and job application. Be sure to check your email regularly.

    Background Check Notice

    The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

    If you require a reasonable accommodation for the application process, assessment & / or interview, please contact Andrew Seifert, EEO Program Administrator at andrew.seifert@mha.ohio.gov or 614-466-8884. All final applicants tentatively selected for this class will be required to submit to urinalysis to test for illegal drug use prior to appointments. An applicant with a positive test shall not be offered employment.

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    Quality Assurance • Cincinnati, OH, US