Patient Access Director
TEKsystems is currently hiring a Patient Access Director for a large hospital in Detroit, MI. This role requires a Bachelor's degree, 4+ years of Director experience, and 2 years of managing multi-level positions. Overseeing 5 hospitals and 200 FTEs, this position is responsible for meeting all goals set for the operations and has total control of the operations to meet these goals. Key responsibilities include :
Directing and executing business processes including monitoring and achieving client Service Level Agreements and all supporting process metrics at each hospital of responsibility.
Supporting the establishment of hospital budgets and ensuring and managing human resource utilization at all levels.
Ensuring regional leadership is aware of any hospital specific initiatives impacting Patient Access. Managing all aspects of change management as it relates to operational processes, driving process metrics, staffing and employee relations, etc.
Leveraging skills to other hospitals outside of his / her direct responsibility as needed to help assess and execute operationally as needed to support peers.
Ensuring adherence to all standardized processes and is ensures he / she is viewed as an effective support partner to both his / her direct and indirect reports and clients.
Work collaboratively within business units to ensure organizational goals are achieved.
Additional skills and qualifications include the ability to carry out supervisory responsibilities in accordance with guidelines, policies and procedures and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
This is a permanent position based out of Detroit, MI with a pay range of $100,000.00 - $130,000.00 / yr. Benefits include medical, dental, vision, disability, life, and business travel insurance, Manager Time Off 20 days per year, 401k with up to 6% employer match, 10 paid holidays per year, health savings accounts, healthcare & dependent flexible spending accounts, Employee Assistance program, Employee discount program, and voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
This is a fully onsite position in Detroit, MI. The application deadline for this position is anticipated to close on Dec 3, 2025.
TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Director Patient • Detroit, MI, US