Customer Relations Executive

Job Description

This is a remote position.

Position : Customer Relations Executive

Location : Remote (Delhi-based candidates preferred)

Experience : Minimum 2+ years

Employment Type : Full-time

Gender Preference : Female candidates only

Role & Responsibilities :

Handle inbound and outbound client calls professionally

Arrange and coordinate client meetings

Build and maintain strong client relationships

Maintain records of client interactions and share regular updates with the reporting manager

Ensure excellent customer service and resolve client queries in a timely manner

Requirements

Key Requirements :

Graduate in any stream (non-technical background preferred)

Minimum 2+ years of experience in customer relations, client servicing, or a similar role

Excellent communication skills in English (both verbal and written)

Confident, proactive, and client-focused

Ability to manage multiple client interactions efficiently

Female candidates only (Delhi-based preferred)

Benefits

What We Offer :

Remote working opportunity (Delhi-based candidates preferred for coordination)

Competitive salary and growth opportunities

Exposure to a growing business in the Metamask Façade industry

Requirements

Qualifications : Proven experience as an Executive Assistant, Personal Assistant, or in a similar role supporting senior executives. Excellent verbal and written communication skills. Strong organizational and time-management skills with the ability to multitask and prioritize effectively. High proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and other productivity tools. Ability to work independently and collaboratively in a fast-paced environment. Demonstrated discretion, integrity, and professionalism in handling confidential information. Preferred Qualifications : Bachelor’s degree in Business Administration, Management, or related field. Experience in supporting C-suite executives or board-level stakeholders. Familiarity with project management tools and techniques.