Branch Customer Service Representative

It's a great time to join AAA The Auto Club Group!

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type : Full time

Exempt / Non Exempt :

Salary

Job Description : Position Description

Primary Duties and Responsibilities (details of the basic job functions) :

This position is responsible for achieving sales goals relative to the sale of AAA Memberships and associated products (such as Medical Rider, Associate Memberships, up-grades to Plus / Premium memberships, RV and Motorcycle Riders, etc.), and for transferring the Membership of members of other AAA Clubs to ACG when appropriate to do so. This position will achieve sales goals by initiating a number of marketing strategies and primarily outside sales tactics including but not limited to, field sales, field booth / table at department stores, flea markets, malls, fairs, festivals and large show events, telephone sales, worksite employee sales and employer presentations, community events, etc. at locations away from ACG' places of business. Position is accountable for supporting its own field sales through administrative duties, meetings and training as needed.

Supervisory Responsibilities (briefly describe, if applicable, or indicate None) :

None

Required Qualifications (these are the minimum requirements to qualify)

Education (include minimum education and any licensing / certifications) :

High School graduate or the equivalent

Experience :

Minimum 6 months successful sales experience

Knowledge and Skills :

Ability to qualify for sales licenses if required.

Strong interpersonal and communication including presentation skills

Must be goal oriented, self-directed with strong time management and follow-through skills.

Must have demonstrated sales and marketing ability

Knowledge of PC applications that includes word processing and spreadsheets

Preferred Qualifications

Previous outside sales experience

MS Office applications knowledge

Work Environment

Travel Required : Must have transportation available to work in an "outside sales" environment. Overnight travel is rare.

Working Conditions : Outside sales

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note :

ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.