3 days ago Be among the first 25 applicants
Benefits :
Up to $85K for Highly Qualified Candidates
Closed Every Weekend To Spend Time With Family & Friends
Employer‑paid Financial Wellness Program and App, SmartDollar & EveryDollar
Paid Vacation & Paid Holidays
Healthcare Benefits Available
Matching Retirement Plans
Employee Point Store Access – Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System
Team Performance Bonuses
Chaplain Care Support Available
Locally Owned and Operated
Job Title :
Automotive Service Advisor / Writer
Location :
5220 Poplar Tent Road Concord, NC 28027
Job Overview :
As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests. Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.
Responsibilities :
Greet every guest that enters our facility with hospitality and respect
Present the best solution to properly repair our guest’s vehicle in a way that is easy for them to understand
Manage the store’s workflow in an effective and efficient manner
Consistently and effectively sell our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long‑term relationships between the store, yourself and the guest
Directs, coordinates, and participates in performing guest service activities
Shuttle guests as needed in CBA branded vehicle
Ensure that all repairs are performed to proper specifications
Work together as a team and assist other employees as needed
Other duties as assigned
Qualifications :
Current driver’s licenses
Driving record acceptable to our current insurance carrier
Proficiency in Windows‑based computer software and automotive store applications
Experience in an Automotive Customer Service role or Automotive Service Write / Advisor / Sales role
Physical Requirements :
Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high‑volume environment
Additional Information :
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture‑level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full‑time live technician support and access to our private Technician Assistance Center.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At‑will" employment practices.
Seniority Level : Not Applicable
Employment Type : Full‑time
Job Function : Other
Industry :
Motor Vehicle Manufacturing
Referrals increase your chances of interviewing at Christian Brothers Automotive Corporation by 2x
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Automotive Service Advisor / Writer | *Up To $85K & Weekends Off | Coddle Creek • Concord, NC, United States
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