Talent.com
Installation Manager

Installation Manager

ReiserCanton, MA, US
30+ days ago
Job type
  • Full-time
Job description

Installation Manager

Join Reiser as an Installation Manager and Make an Impact!

Are you passionate about technical problem-solving and providing exceptional customer service? Join a team with over 60 years of success in the food equipment industry, recognized globally for quality, innovation, and unmatched customer support. Reiser is the trusted name for food manufacturers, delivering better, smarter solutions in food processing and packaging. With a reputation built on quality, innovation, and customer-first service, we're looking for a hands-on, customer-focused Installation Manager to join our team and help us uphold the high standards our clients and internal teams rely on.

The ideal candidate possesses strong mechanical and electrical skills, demonstrates proficiency in managing multiple concurrent projects within a dynamic, customer-oriented environment, and effectively addresses technical challenges through servant leadership and collaborative efforts.

With more than 60 years of success in the food equipment industry, REISER is recognized worldwide for its high-quality equipment, innovative engineering, and outstanding service and support. Total commitment to our customers is at the core of who we are, making REISER the one supplier that food manufacturers can trust for better, smarter food processing and food packaging solutions and equipment.

We take great pride in providing the resources our customers need to ensure their success. Our team of talented and passionate professionals works hard, embraces challenges, and is wholeheartedly dedicated to the success of our customers. This customer-centric focus has led to extraordinary growth, and we are now seeking an experienced Installation Manager to join our Service Department.

If you have a technical background consisting of mechanical / electrical skills and a strong customer service-oriented personality, and servant leadership mindset, we want to hear from you immediately.

Our Vision

  • Robert Reiser & Co. will serve the food industry and other selected markets by selling and supporting equipment that provides solutions to customer needs.
  • Every customer contact will result in an improved relationship with that customer.
  • We will continuously strive to strengthen our supplier partnerships.
  • We will encourage our fellow employees to reach their potential.
  • Therefore, we will earn a fair profit and ensure our future.

What You'll Do

As Installation Manager, you will collaborate closely with regional service and sales teams to coordinate and oversee all equipment installations. Your critical role ensures timely and customer-satisfactory installations while also supporting and mentoring field service technicians. A strong understanding and experience with pneumatics, hydraulics, and motor control circuitry in heavy machinery or automated equipment is essential. This leadership position requires a servant-leader approach, a commitment to team development, and will also act as an assistant to the Regional Service Manager.

Job Duties may include but are not limited to :

  • Manage the full installation lifecycle of customer food processing and packaging equipment from order through warranty completion with your Sales and Service teams.
  • Create and manage installation cases in CRM (Microsoft Dynamics) for new equipment orders.
  • Schedule and coordinate all aspects of installation timelines, adjusting priorities as needed based on customer needs and resource availability.
  • Serve as the project lead to resolve technical and application challenges during installation, leveraging knowledge in pneumatics, hydraulics, and motor control systems.
  • Provide daily support to technicians and maintain open lines of communication during customer installations that can extend into evenings and weekends.
  • Travel to customer locations to lead and support equipment installs by technicians.
  • Conduct post-installation follow-ups with customers to ensure complete satisfaction.
  • Act as a backup to the Regional Service Manager when needed.
  • Build strong relationships with customers through proactive communication and excellent customer service.
  • Support and enforce adherence to internal SOP's.
  • Participate in continuous improvement efforts within the Service Department.
  • Provide continuous feedback to the Technicians regarding performance.
  • This position requires periodic travel to customer locations in a defined geographical area that can include occasional evening and weekend travel.
  • Requirements

  • Proven ability to manage multiple projects simultaneously and meet deadlines.
  • Strong leadership and team coordination abilities.
  • 3-5 years of project management experience or PMP certification.
  • Strong technical background in pneumatics, hydraulics, and motor control circuitry.
  • A customer-first mindset with strong communication and interpersonal skills.
  • Prior field service experience, preferably involving travel and on-site customer work.
  • Flexibility to travel and support installations during evenings or weekends as needed.
  • Food industry experience is a plus.
  • Create a job alert for this search

    Installation Manager • Canton, MA, US

    Related jobs
    • Promoted
    HVAC Installer and technician manager

    HVAC Installer and technician manager

    Chilli Willie Plumbing HVAC & MechaSaugus, MA, US
    Full-time
    HVAC Install and service Technician.Install, repair, and maintain furnaces, thermostats, line sets, duct work, humidifiers, A / C, and mini splits for residential customers.Collaborate with...Show moreLast updated: 30+ days ago
    • Promoted
    Installer I

    Installer I

    Builders FirstSourceNew Bedford, MA, US
    Full-time
    Ignite Your Career at Builders FirstSource.Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market, helps mak...Show moreLast updated: 30+ days ago
    • Promoted
    Installer

    Installer

    FastSignsQuincy, MA, US
    Full-time
    Installer Position At Fastsigns.Are you a problem-solver who can think on your feet? Do you like working with your hands and putting things together?. If so, then a career at FASTSIGNS may be for yo...Show moreLast updated: 30+ days ago
    • Promoted
    Commercial HVAC Service Sales Manager - New England

    Commercial HVAC Service Sales Manager - New England

    Carrier GlobalCanton, MA, US
    Full-time
    Commercial Hvac Service Sales Manager New England.Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people a...Show moreLast updated: 30+ days ago
    • Promoted
    Load Rating Bridge Engineer

    Load Rating Bridge Engineer

    Goodwin RecruitingPlymouth, MA, US
    Full-time
    Job Title : Load Rating Bridge Engineer.The ideal candidate has strong technical skills, experience with AASHTOWare BrR or similar tools, and a solid understanding of AASHTO and FHWA standards.Perfo...Show moreLast updated: 1 day ago
    • Promoted
    Installer I Install - Direct

    Installer I Install - Direct

    Builders FirstSourceNew Bedford, MA, US
    Full-time
    Ignite Your Career At Builders FirstSource.Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market, helps mak...Show moreLast updated: 30+ days ago
    • Promoted
    Installer Service Technician

    Installer Service Technician

    Overhead Door Company Of BostonRockland, MA, US
    Full-time
    Overhead Door Company of Boston, New England’s garage door business, is seeking an individual who has the drive and desire to work in a fast-paced, demanding, but rewarding work environment.T...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Display Installer - Electronics - Part Time

    Retail Display Installer - Electronics - Part Time

    ActionLinkWareham, MA, US
    Part-time
    Are you ready to dive into the world of cutting-edge electronics and make a real impact? Join ActionLink as a Part-Time Retail Merchandiser for Wareham, MA and the surrounding area.Enhance the Reta...Show moreLast updated: 10 days ago
    • Promoted
    Club Manager

    Club Manager

    Planet FitnessWaltham, MA, US
    Full-time
    The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club.The Club Manager will b...Show moreLast updated: 30+ days ago
    • Promoted
    Scheduling Manager - Woburn, MA

    Scheduling Manager - Woburn, MA

    RenuityWoburn, MA, US
    Full-time
    Lead Scheduling & Permitting for Seamless Customer Installations.Rite Window, a Renuity Company.Make an Impact in Home Improvement. At Renuity, we help homeowners bring new life to their homes with ...Show moreLast updated: 30+ days ago
    • Promoted
    Installation & Service Technician

    Installation & Service Technician

    SavariaRoxbury, MA, US
    Full-time
    Savaria is a global leader in accessibility and patient care products, designing and building wheelchair lifts, stairlifts, elevators for home and commercial applications, medical beds, therapeutic...Show moreLast updated: 30+ days ago
    • Promoted
    Citizens Branch Manager

    Citizens Branch Manager

    CitizensEast Falmouth, MA, United States
    Full-time
    At Citizens, were focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty w...Show moreLast updated: 30+ days ago
    • Promoted
    Facilities Manager (Manager / Sr. Manager)

    Facilities Manager (Manager / Sr. Manager)

    GenezenLexington, MA, US
    Full-time
    Facilities Manager (Manager / Sr.The field of gene therapy is growing rapidly and Genezen is here to meet the exacting needs of our clients. We provide process development, produce GMP viral vectors, ...Show moreLast updated: 17 days ago
    • Promoted
    Construction Manager (Westwood, MA)

    Construction Manager (Westwood, MA)

    LanceSoftWestwood, MA, US
    Full-time
    Job Duration : Temp w / temp to hire option (after a min.The client has a need for a CM to oversee construction contractors for electrical substation and transmission projects.Required : Candidate must...Show moreLast updated: 30+ days ago
    • Promoted
    Installer

    Installer

    FASTSIGNSQuincy, MA, US
    Full-time
    Installer Position At Fastsigns.Are you a problem-solver who can think on your feet? Do you like working with your hands and putting things together?. If so, then a career at FASTSIGNS may be for yo...Show moreLast updated: 30+ days ago
    • Promoted
    Installation Coordinator

    Installation Coordinator

    Trinity SolarWareham, MA, US
    Full-time
    Bring Your Skills to the Clean Energy Movement.At Trinity Solar, we're not just installing solar panelswe're creating a brighter, more sustainable future. This is a dynamic role for someone who love...Show moreLast updated: 16 days ago
    • Promoted
    Production and Installation Manager

    Production and Installation Manager

    Floor Coverings InternationalCranston, RI, US
    Full-time
    Production And Flooring Installation Manager.As the Production and Flooring Installation Manager, you'll lead daily operations, manage installer relationships, and ensure customers are delighted fr...Show moreLast updated: 30+ days ago
    • Promoted
    Ophthalmic Technician Manager

    Ophthalmic Technician Manager

    Claris Vision Holdings LLCRussells Mills, MA, US
    Full-time
    Claris Vision LLC is looking for a career-minded individual to assist in the daily direction of patient care and flow of your assigned clinical location. As the Ophthalmic Tech Manager / Floor Coordin...Show moreLast updated: 1 day ago