Account Management Associate

A company is looking for an Associate, Account Management.

Key Responsibilities

Establish and nurture relationships with Pros to enhance engagement and satisfaction

Serve as the primary contact for Pros, ensuring alignment on goals and addressing concerns

Identify opportunities for account growth through upselling and cross-selling add-on products

Required Qualifications

2+ years of experience in account management, sales, or customer success

Proficiency in CRM tools and data analysis for tracking account performance

Experience managing mid-market accounts with a focus on retention and expansion

Strong consultative sales and negotiation skills

Ability to thrive in an early-stage role and provide feedback on processes