Regional Service Manager- HOLT Truck Centers

Job Description

Job Description

Job Summary : The On-Highway Truck Regional Service Manager is responsible for achieving the machine service region's long-term strategic plan in alignment with the company's vision, values and mission. This position is responsible for evaluating, allocating, and directing all human, physical and financial resources for assigned region.

The incumbent in this position is expected to model the following practices on a daily basis : 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal / external resources; 3) Participate in ongoing self-development.

Essential Functions :

• Hires, develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS)
• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models and processes to ensure alignment with our Vision, Values, and Mission
• Develops, implements, and monitors the department's long term strategic plan
• Provides visionary and inspirational leadership by collaborative team building while developing the service force staff using values based decision making skills
• Oversees daily operations that manage capital resources and balance stakeholder needs
• Collaborates with all stakeholder groups in the On-Highway Team, to practice on-going, self-development initiatives
• Aligns daily business practices consistently and effectively with the company’s core values mission and vision
• Manages the financial and physical resources (inventories and other assets) of the assigned regions in order to meet the balanced needs of all stakeholder groups.
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Requires regular and punctual employee attendance
• Performs other duties as assigned

Knowledge, Skills, and Abilities :

Education and Experience :

Supervisory Responsibilities :

Travel :

Physical Requirements :

Work Environment :

Disclaimer :

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.