Medical Receptionist
QuadMed is looking for a Medical Receptionist to join our team in Newport News, VA. Join our employer health center with a focus in primary care!
General Purpose Of Job
The Medical Receptionist is part of the team dedicated to providing comprehensive, accessible care and superior evidence-based medicine through innovative practices focusing on wellness and prevention. The Medical Receptionist aids with daily activities of a medical office including greeting patients, telephone coverage, appointment scheduling, patient registration, and patient referrals. This position answers the telephone and either replies to inquiry, directs caller to appropriate personnel, or initiates a triage email for response by medical personnel. Schedules appointments and enters appointment date and time into computerized scheduler.
Key Responsibilities
- Front desk reception
- Greets patients, answers phone, takes concise telephone messages and schedules appointments
- Provides patient with all necessary registration forms, and gives instructions on completion of forms
- Processes, codes, and completes insurance claims forms
- Uses communication skills with proper medical terminology
- Performs computer skills in patient billing, transcription, scheduling, insurance claims, accounts receivables, and data entry
- Arranges for hospital admissions and outside referrals
- Performs other position related duties as assigned
- Purchases and maintains supplies and equipment
- Maintains confidentiality of patient PHI and adheres to all HIPAA regulations
- Pick up additional shifts and / or travel to alternate site(s) as needed as requested if employed as part of the QuadMed Float Pool Program.
Job Requirements
Education :
High School diploma or equivalentExperience :
Receptionist and / or healthcare industry experience preferredCertificates, Licenses, Registrations :
Current CPR (BLS) certification or must be obtained within 60 days of hireKnowledge, Skills & Abilities :
Excellent customer service skills requiredTeam player, and work independently, detail oriented, accurate, and efficientStrong communication and interpersonal skillsWork in a fast-paced environment and work well under pressurePatient, possess compassion and uphold HIPAA standardsMedical Terminology preferredProven ability to work effectively with diverse populations and a demonstrated commitment to fostering inclusion.