System Administrator Manager

Job Description

Job Description

POSITION : System Administration Manager

REPORTS TO : Director of Operations

COMPENSATION : Salary, benefits,

LOCATION : Remote

SUMMARY

The Manager – Systems Administration is responsible for overseeing RealPage system administration, ticket prioritization, vendor relationships, and strategic system enhancements while ensuring fast response times and optimized system operations. They serve as the primary escalation point for complex RealPage issues, ensuring that system support functions efficiently while identifying opportunities to enhance operational effectiveness through AI-driven efficiencies and platform / systems integrations.

This role will provide leadership to the Systems Administrator, ensuring that daily ticket resolution, user management, and property onboarding run smoothly. Additionally, they will serve as the primary liaison between LDG, Solidago, and RealPage, managing this and other technology vendor relationships. They have a passion for ensuring system-wide improvements are effectively implemented.

This position will play a key role in aligning technology solutions with operational goals, ensuring that system settings, permissions, and automation efforts are fully leveraged for maximum efficiency.

RESPONSIBILITIES (Including but not limited to)

Real Page System oversight :

• Owns RealPage system administration at a strategic level, ensuring system settings and workflows support LDG and Solidago’s goals.
• Conducts annual or as-needed deep-dive review of RealPage settings for all products, roles / rights, permissions, and configurations.
• This individual will routinely evaluate RealPage capabilities, enhancements and product releases to ensure Solidago is leveraging all features with optimized efficiency.
• Collaborate with the Director of Operations to determine implementation strategies for new products or system changes.
• Proposes changes and best practices for workflows and settings to Director of Operations ensuring the platform is fully optimized across all departments.
• Monitors recurring system issues and works to develop long-term solutions, reducing inefficiencies and manual processes.

Ticket Management

New Property Onboarding & System Implementation

Training & Best Practices Coordination

Technology Stack Development & AI Integration

Data Integrity & Compliance Audits

QUALIFICATIONS

BENEFITS

WORK CONDITIONS

Employees working remotely are required to adhere to the same work schedule in effect at the office unless otherwise agreed to in writing with your manager as needed to support the Company’s business needs. Employees are expected to work a full eight (8) hour day and be available during these hours unless an alternate schedule is approved by the employee’s manager. Any need for time away from work for doctor’s appointments, errands, personal time, and vacation must be requested in advance and approved by the employee’s manager.

PHYSICAL DEMANDS :

To successfully perform the essential functions of this role, employees must be able to engage in routine physical activities, including standing, walking, climbing, stooping, squatting, and using their hands for typing and handling materials.

Employees must be capable of lifting or moving items up to 10 pounds and possess adequate visual abilities, including close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Occasional travel may be required for training, property support, or other job-related needs.

This job description is not intended to be an exhaustive list of all duties. Employees are expected to follow additional instructions and perform other related tasks as assigned by their manager.

Additional responsibilities / tasks within the position's purpose may be assigned. LDG Development LLC & its affiliates reserve the right to change job descriptions at any time, with or without prior notice, based on business conditions / needs. Rev 9.2025