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Mobile Service Writer Job at Miller Transportation Group in Lumberton Township
Mobile Service Writer Job at Miller Transportation Group in Lumberton TownshipMediabistro • Lumberton Township, NJ, United States
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Mobile Service Writer Job at Miller Transportation Group in Lumberton Township

Mobile Service Writer Job at Miller Transportation Group in Lumberton Township

Mediabistro • Lumberton Township, NJ, United States
15 days ago
Job type
  • Full-time
Job description

2 days ago Be among the first 25 applicants

Pay

Base pay range : $40,000.00 / yr - $70,000.00 / yr

Position

Miller Ford Lincoln is looking for a Mobile Service Writer to join our family-owned automotive dealership that has been serving our neighbors and community for over 100 years. We are looking for a highly motivated growth-driven individual to join our team. This is an excellent opportunity for the right candidate and includes opportunity for growth and long term success.

Responsibilities

  • Serve as the immediate supervisor and service writer for the mobile service technicians, and handle additional service writing for the shops Quick Lane
  • Greet service customers promptly in a professional and courteous manner
  • Inspect vehicles at check in and refer to service history to accurately identify and verify customer's service needs
  • Promote the sales of appropriate services parts and accessories by thoroughly understanding the product and associated service requirements
  • Provide accurate cost and time of completion estimates for the services recommended communicate and get proper authorization from customers
  • Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate promised time of delivery or recommended services
  • Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines
  • Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up
  • Inspect vehicles prior to each customer delivery to ensure vehicle services and / or repairs are performed correctly and communicate the results with the customer
  • Meet requirements of the state and federal law for automobile repair and consumer protection

Requirements

  • At least one year experience as a service advisor / writer
  • Prior experience as an auto technician is preferred, but not required
  • High school diploma or equivalent
  • Valid driver license
  • Ability to work well in a process driven environment
  • Outstanding communication skills, both verbal and written

    • Benefits

  • Competitive compensation : $60,000-70,000 per year (includes $40,000 base + bonus and commission)
  • Steady Schedule : Monday through Friday 7 : 30am-5pm (one late night until 6pm per week) and Saturday (by rotation) 8am-1pm
  • Paid Vacation and Holidays
  • Comprehensive medical vision and dental insurance with HRA HSA and FSA options
  • 401(k) with a company provided match
  • Company-paid life insurance
  • Employee Discounts and an Employee Assistance Program

    • Seniority level

  • Entry level

    • Employment type

  • Full-time

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    Service Writer • Lumberton Township, NJ, United States