Lock Desk Technician

Job Description : Lock Desk Technician

Department : Capital Markets

Reports to : Chief Capital Markets Officer

Location : On-site (Meridian, ID) or virtual

Employment Type : Full-Time

Position Summary :

The lock desk technician is responsible for assisting the lock desk team in managing the locked pipeline and its associated tasks.

Key Responsibilities :

• Mastery all software pertinent to job description (Byte LOS, Optimal Blue, MS Excel)
• Process all new locks and manage locked pipeline
• Assist with the pricing and selling of locked loans
• Work closely with loan officers, processors, underwriters and other team members to ensure timely processing and locking of loans
• Communicate with investors and loan officers to resolve issues related to pricing and locking of loans
• Maintain and update pricing and lock policies and procedures
• Provide training and support to loan officers and other staff members on lock desk operations
• Maintain accurate records of all pricing and lock transactions

Qualifications :

Education and Experience :