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Job Readiness Counselor (SYEP)
Job Readiness Counselor (SYEP)HANAC, Inc • New York, NY, US
Job Readiness Counselor (SYEP)

Job Readiness Counselor (SYEP)

HANAC, Inc • New York, NY, US
2 days ago
Job type
  • Full-time
Job description

HANAC, Inc., originally founded by George Douris as the Hellenic American Neighborhood Action Committee, is a New York City-based multi-faceted social services organization. Established in 1972, HANAC was created to serve the needs of vulnerable populations throughout New York City.

The Job-Readiness Counselor will be under the direct supervision of an SYEP / WLG Employment Specialist and will provide an appropriately safe, caring, and enriching environment for youth enrolled in Hellenic American Neighborhood Action Committee (HANAC) programming. They are responsible for establishing and maintaining working relationships with worksite supervisors. It is essential for them to conduct themselves appropriately and set a positive example for all stakeholders, including participants, parents, and co-workers. Counselors will assist youth in making informed choices and planning for meaningful futures by facilitating orientations, workshops, and project-based learning activities. The program goals include :

  • Developing young people'swork readiness and social and job skills.
  • Providing safe work environments.
  • Adhering to agency policies and procedures.
  • Providing integral support services across program units.
  • Managing programmatic recordkeeping.

Rate of Pay : $19.00 per hour

Work Schedule : Hours may vary; generally, 9 AM to 5 PM.

Work Location : Multiple locations throughout New York City.

Major Functions / Accountabilities :

  • Conduct enrollment, worksite orientations, participant orientations, & workshop components.
  • Act as liaison to worksites.
  • Maintain and update all participants' employment files.
  • Work closely with Employment / Education Specialist, Job Developer, Education / Youth Employment Coordinator, and Program Aide / Assistant to ensure that participants are attending employment and educational trainings.
  • Participate in the distribution of debit cards to participants.
  • Enable youth to acquire positive work habits and develop employment-related skills
  • Light administrative duties such as making phone calls, emailing, faxing, copying, and making packets.
  • Troubleshoot any issues that may arise at worksites and help participants and employers to come to a mutual agreement upon resolutions
  • Intervene as needed to remove participants from work sites and handle potential reassignment in conjunction with the Job Developer and Youth Employment Coordinator.
  • Complete weekly assessments, including a written summary of the week based on conversations with worksite supervisors and participants and field observation. Conduct weekly interviews with both the participants and worksite supervisors as part of weekly assessment reports.
  • Distribute and collect all relevant documents from worksites, including timesheets, evaluations, and reflections, and ensure accuracy and completion to meet strict deadlines.
  • Submit timesheets, weekly assessments, and any other relevant documents to the Youth Employment Coordinator promptly using Dropbox, google drive, and other assigned platform
  • Assisting with payroll verification as need
  • Participate in weekly meetings with the Youth Workforce team
  • Attend staff meetings and professional development training as required
  • Assist with other department duties and projects as needed
  • Requirements :

  • Ability and patience to work with youth, particularlyin group settings.
  • Travel within NYC : use public transportation or traverse city streets, occasionally ascend / descend stairs, and be exposed to outside weather conditions.
  • Ability to work with the public and / or youth.
  • Remain in a stationary position at a workstation and use a computer at least 50% of the time.
  • Qualifications :

  • High School Diploma or GED, AA / AS degree a plus.
  • Minimum three years' experience in Youth Services.
  • Minimum three years of supervisory experience.
  • Must be proficient in Microsoft Office Word / Excel;demonstrated work proficiency with the Internet.
  • Excellent verbal, writing, math, and interpersonal skills are required.
  • Ability to serve as a strong role model and provide guidance to young workers
  • Passion for youth and community development
  • Flexibility in schedule, including occasional evenings / weekends
  • What's your highest level of education completed?

    Are you 18 years of age or older?

    Experience & Background

    Can you describe your experience working in workforce development, employment services, or education programs? What specific populations have you worked with (e.g., youth, adults, immigrants, justice-involved individuals)?

    Case Management & Coaching

    Have you provided direct case management or career coaching to job seekers? If so, how do you assess a participant's needs and develop a plan to help them achieve their employment or educational goals?

    Employer & Community Engagement

    What strategies have you used to build relationships with employers, training providers, or community organizations to create job placement and career advancement opportunities for participants?

    Program Compliance & Reporting

    Many workforce programs require tracking participant progress and ensuring compliance with funding guidelines. Can you share your experience with data tracking, case notes, and reporting requirements?

    Challenges & Problem-Solving

    Workforce development programs often require navigating challenges such as participant motivation, employer expectations, and program limitations. Can you give an example of a difficult situation you faced and how you resolved it?

    Flexibility & Innovation

    Workforce development is constantly evolving. How have you adapted to new workforce trends, funding changes, or participant needs in your previous roles?

    The following questions are entirely optional. To comply with government Equal Employment Opportunity and / or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more .

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    Counselor • New York, NY, US

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