Talent.com
Front Office Specialist
Front Office SpecialistEye Care Partners Career Opportunities • Albemarle, NC, US
Front Office Specialist

Front Office Specialist

Eye Care Partners Career Opportunities • Albemarle, NC, US
20 hours ago
Job type
  • Full-time
Job description

Job Description

Job Description

EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

SUMMARY

A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in / out experience for patients.

LOCATION

  • Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.
  • Provide exceptional customer service during every patient encounter (in person or via phone).
  • Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
  • Answer phones (both external and internal); assure prompt, courteous service at all times.
  • Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule.
  • Double check insurance authorizations to ensure completion and build accurate flow sheets.
  • Check out patients and collect correct payments according to procedures.
  • Manage patient flow in the office and ensure communication to maximize efficiency and customer service.
  • Complete daily reconciliations / close day / countdown cash drawer.
  • Comply with all company policies and procedures, including HIPAA.
  • General office duties and cleaning to be assigned by the manager.
  • QUALIFICATIONS

  • Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
  • Minimum of 1 year in a position interacting with customers / patients or the equivalent combination of education and experience
  • Favorable result on background check as required by state
  • Must be able to provide proof of identity and right to work in the United States
  • EDUCATION AND / OR EXPERIENCE

  • High school diploma or GED required
  • LICENSES AND CREDENTIALS

  • None
  • SYSTEMS AND TECHNOLOGY

  • Proficient in Microsoft Excel, Word, PowerPoint, Outlook
  • PHYSICAL REQUIREMENTS

  • This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing / typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.
  • If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

    EyeCare Partners is an equal opportunity / affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

    NOTE : Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.

    Create a job alert for this search

    Front Office Specialist • Albemarle, NC, US

    Related jobs
    Front Desk Sales

    Front Desk Sales

    ISSA • China Grove, NC, US
    Full-time
    The Front Desk / Receptionist will greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. Fitness-minded workplace culture.Certification disc...Show more
    Last updated: 30+ days ago • Promoted
    Flexible Online Opportunity - Discover & Review Work-from-Home Gigs

    Flexible Online Opportunity - Discover & Review Work-from-Home Gigs

    Finance Buzz • Troy, North Carolina, US
    Remote
    Temporary
    Looking for extra income but not sure where to start? We’re hiring people to explore and review online side hustles listed by FinanceBuzz. No experience needed – just a willingness to try out differ...Show more
    Last updated: 30+ days ago • Promoted
    Front Office Manager

    Front Office Manager

    PT Solutions • Concord, NC, US
    Full-time
    As Front Office Manager, you will facilitate and supervise the daily front office operations for the local clinics.The Front Office Manager will have an average of 10 clinics and will be responsibl...Show more
    Last updated: 20 days ago • Promoted
    Front Desk Sales

    Front Desk Sales

    Workout Anytime • China Grove, NC, US
    Full-time
    The Front Desk / Receptionist will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. Fitness-minded workplace culture.Certification disco...Show more
    Last updated: 30+ days ago • Promoted
    Brand Ambassador

    Brand Ambassador

    Marvin • Mooresville, NC, United States
    Part-time
    At Marvin, we're driven by a powerful purpose : to imagine and create better ways of living.For over 100 years, we've been a family-owned and -led company committed to helping people live healthier,...Show more
    Last updated: 30+ days ago • Promoted
    Marketing / HR Specialist - $23-$26

    Marketing / HR Specialist - $23-$26

    Beacon Hill • Matthews, NC, US
    Full-time
    Marketing / Human Resources Coordinator.Company in South Charlotte is looking for a Marketing / Human Resources Assistant. Regular business hours, Monday-Friday.We are seeking a dynamic and self-mot...Show more
    Last updated: 13 days ago • Promoted
    STORE MANAGER IN MORVEN, NC

    STORE MANAGER IN MORVEN, NC

    Dollar General • Morven, NC, US
    Full-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show more
    Last updated: 4 hours ago • Promoted • New!
    Side Hustle Specialist (Evenings & Weekends)

    Side Hustle Specialist (Evenings & Weekends)

    Finance Buzz • Wadesboro, North Carolina, US
    Full-time +1
    We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...Show more
    Last updated: 7 days ago • Promoted
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance Buzz • Denton, North Carolina, US
    Remote
    Full-time +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...Show more
    Last updated: 7 days ago • Promoted
    Business Operations Coordinator

    Business Operations Coordinator

    Flex • Concord, NC, US
    Full-time
    Flex is building a finance super app for premium business owners — reimagining every single aspect of the financial workflow and financial services for any entrepreneur.The company has g...Show more
    Last updated: 1 day ago • Promoted
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Mount Pleasant, North Carolina, US
    Full-time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...Show more
    Last updated: 7 days ago • Promoted
    Remote Side Hustle Developer

    Remote Side Hustle Developer

    Finance Buzz • Wingate, North Carolina, US
    Remote
    Full-time +1
    This position is for individuals who want to develop a side income stream while still working full time.You will test different small-scale remote opportunities, learn what works, and grow what pro...Show more
    Last updated: 7 days ago • Promoted
    Side Income Opportunity - Work Your Own Hours

    Side Income Opportunity - Work Your Own Hours

    Finance Buzz • Wingate, North Carolina, US
    Part-time +1
    We’re offering a part-time opportunity for individuals who want to earn extra cash without disrupting their main job or studies. This role gives you the freedom to work from home at your own pace, l...Show more
    Last updated: 7 days ago • Promoted
    Remote Side Hustle Evaluator - Flexible Online Gig Work

    Remote Side Hustle Evaluator - Flexible Online Gig Work

    Finance Buzz • Denton, North Carolina, US
    Remote
    Temporary
    Are you looking to earn extra income from the comfort of your home? We're seeking motivated individuals to explore and test a variety of remote side hustle opportunities featured on FinanceBuzz.Thi...Show more
    Last updated: 30+ days ago • Promoted
    Front Desk GSA

    Front Desk GSA

    European Wax Center • Concord, NC, US
    Full-time
    At European Wax Center, we're looking for a hard-working Guest Sales Associate to join our passionate team.Candidates must be outgoing, personable, and love the beauty and waxing space! Grow your c...Show more
    Last updated: 30+ days ago • Promoted
    Guest Service Associate

    Guest Service Associate

    TownePlace Suites Mooresville • Mooresville, NC, US
    Full-time
    Department – Front Office.Reports to – Guest Services Manager.The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience.As a Front Desk Agent, you...Show more
    Last updated: 30+ days ago • Promoted
    Inside Acquisitions Specialist / Lead Manager

    Inside Acquisitions Specialist / Lead Manager

    House Buyers of America • Matthews, NC, US
    Full-time
    The Inside Sales / Lead Manager is responsible for converting incoming prospects into leads.This is a high-volume pre-sales role requiring consistent follow-up with new leads.Answer inbound inquiri...Show more
    Last updated: 30+ days ago • Promoted
    Remote Opportunity - Explore Side Hustles & Earn Extra Income

    Remote Opportunity - Explore Side Hustles & Earn Extra Income

    Finance Buzz • Lexington, North Carolina, US
    Remote
    Temporary
    FinanceBuzz is looking for everyday people to test-drive some of the most popular online money-making methods.This remote opportunity lets you earn extra income while reviewing real, flexible side ...Show more
    Last updated: 30+ days ago • Promoted