Office Assistant - Lake City Toyota

Job Description

Job Description

Salary :

At MAP Automotive, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at MAP Automotive is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

Summary

Serves as a front-line representative for the dealership. Ensures that all phone calls are handled in a prompt, polite and professional manner from beginning to end. Exceeds callers' expectations by providing outstanding customer service.

Responsibilities

Answer dealership group phones, greet and receive prospects and customers

Direct customers to the correct department, notify the appropriate person that a customeris waiting

Work cooperatively with the sales and other internal teams

Communicate with callers and visitors in a professional, friendly, and efficient manner

Data entry duties

Misc. office duties as needed or requested.

Qualifications

Excellent listening / communication skills, outgoing and positive personality

Punctual nature and ability to handle schedule flexibility and dynamic work environment

Proficiency with Microsoft Office applications necessary