Client Engagement and Support Manager Healthcare MultiSpecialty

Benefits:

Employee discounts

Training & development

Wellness resources

Company Overview

Health Atlast, LLC is a multi-specialty healthcare organization and franchise platform offering medical, chiropractic, acupuncture, massage, physical therapy, and PM&R services. We operate across multiple locations and work closely with clinic owners, doctors, attorneys, CPAs, and executive leadership.

This role represents the brand at a professional level and requires maturity, discretion, and healthcare operational knowledge.

Position Summary

We are seeking a Client Engagement & Support Manager to serve as a professional liaison between Health Atlast leadership, clinic owners, providers, and internal teams.

This role is not administrative only and not entry-level. The ideal candidate understands healthcare operations, communicates confidently with licensed professionals, and represents the brand with credibility and polish.

Core Responsibilities

Serve as a primary point of contact for:

Clinic owners

Medical doctors and licensed providers

Attorneys, CPAs, and professional advisors

Internal office teams across locations

Communicate clearly and professionally regarding:

Clinical services and workflows

Operational questions

Billing and administrative processes

Demonstrate working knowledge of:

Chiropractic

Acupuncture

Massage Therapy

Physical Therapy

PM&R services

Medical billing fundamentals

Coordinate communication across departments and locations

Maintain brand standards in all interactions

Support leadership with client and partner engagement

Document communications and follow through to resolution

Required Qualifications (Non-Negotiable)

Prior experience working in a medical, chiropractic, PT, or multi-specialty clinic

Strong understanding of healthcare services and clinic operations

Professional communication skills—written and verbal

Comfortable interacting with:

Doctors

Clinic owners

Attorneys

CPAs

Executive leadership

High level of professionalism, discretion, and judgment

On-site availability in West Los Angeles

Preferred Experience (Strong Plus)

Experience in:

Medical billing or revenue cycle environments

Multi-location healthcare organizations

Franchise or management services organizations

Familiarity with compliance-driven environments

Ability to manage complex stakeholder relationships

Ideal Candidate Profile

Polished, composed, and credible

Understands clinical terminology and workflows

Brand-aware and detail-oriented

Solutions-focused with strong follow-through

Comfortable operating in executive-level conversations

What This Role Is / Is Not

This role IS:

Client-facing

Relationship-driven

Professional and brand-critical

Healthcare-specific

This role is NOT:

Entry-level

Call-center based

Remote

A purely administrative support role

Compensation

Competitive salary based on experience

Growth opportunity within a healthcare franchise organization

Schedule

Full-time

On-site only

Standard business hours

How to Apply

Please submit:

Resume

A brief cover note outlining:

Your healthcare office experience

The types of providers or professionals you’ve worked with

Why you are a strong brand representative

Only candidates with relevant healthcare office experience will be considered.

Bottom Line

If you understand healthcare services, communicate confidently with professionals, and can represent a growing multi-specialty brand with credibility and polish, this role is a strong fit.