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Senior Associate, Product Management- Acquisitions
Senior Associate, Product Management- AcquisitionsVirginia Staffing • Falls Church, VA, US
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Senior Associate, Product Management- Acquisitions

Senior Associate, Product Management- Acquisitions

Virginia Staffing • Falls Church, VA, US
5 days ago
Job type
  • Full-time
  • Part-time
Job description

Senior Associate, Product Management

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you.

In this role, you'll learn the essentials of being a product manager, and we'll invest in you to grow in four key areas :

  • Human Centered
  • Business Focused
  • Technology Driven
  • Transformational Leadership

About the Team

The Acquisitions team is hiring a Product Manager to manage the customer journey from application to approval. Specifically, this person will focus on the vital role customer service agents play in helping applicants. We equip agents with tools to optimize the customer experience, reducing friction and enabling swift decision outcomes to ensure booked customers transition efficiently from application to spend with satisfaction.

The Empath servicing tools we provide are used daily by agents to check application status and facilitate customer and agent interactions. We are looking for a Product Manager who :

  • Has a passion for problem solving and comfortably navigates ambiguity : Discover and validate problem statements to reimagine and design customer-focused solutions
  • Defines and launches new capabilities that drive key business outcomes : Manage product development process including backlog management, documentation, prioritization, test case and execution review, and production validation
  • Partners with Tech : Work closely with engineers to explore possible solutions, considering opportunities for reuse, scalability, and maintainability
  • Collaborates cross-functionally with diverse teams and stakeholders : Engage SMEs to better understand opportunities and keep stakeholders informed as new capabilities are launched
  • We want you if you are :

  • Intellectually Curious : You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges
  • Communicator & Influencer : You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you
  • Do-er : You're biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You're well organized, able to multitask and able to prioritize your work
  • Passionate & Customer Focus : You care about growing others and bringing them together around what's possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs
  • Learner : You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help
  • Team Player : You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships
  • Basic Qualifications :

  • Bachelor's degree or military experience
  • At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
  • Preferred Qualifications :

  • Bachelor's degree in computer science or engineering
  • 1+ years translating business strategy or analysis into consumer facing digital products
  • 1+ years of experience working on core product platforms powering digital experiences
  • 1+ years working with cross functional teams as a product owner in an agile development process
  • At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

    McLean, VA : $109,000 - $124,400 for Sr. Associate, Product Management

    Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

    Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

    Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace.

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    Acquisition Associate • Falls Church, VA, US

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