Software Compliance Engineer, IT Asset Management

Software Compliance Engineer, IT Asset Management

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Job Purpose

Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work with cutting-edge technology and business challenges in the financial sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.

Overview

The SAM Compliance Engineer plays a critical role in ensuring software compliance and support audit readiness. Using ServiceNow SAM Pro, this role ensures that software asset management tooling and compliance management is operating effectively.

Responsibilities

• License Compliance : Ongoing review of industry and best practices of licensing changes as it relates to internal systems and processes to ensure proper license usage and compliance; End-user devices, On-premises and Cloud Infrastructure devices.
• Contracts Review : Ability to review software vendor contracts to assess and determine licensing, usage and compliance needs.
• Audit Support : Prepare cost and usage reports for internal and / or vendor audits.
• Operational Improvements : Identify opportunities to improve operations via process improvements and / or automation.
• Reporting : Generate monthly license position reports, dashboards, and financial summaries.
• SAM Compliance Tooling : Administration of tools such as ILMT, License Servers, SAMPro configuration (DMAP, SW Models, Entitlements, SAMPro Workspace), File Based.
• Software Asset Management Operations : Develop and maintain a deep understanding of the software asset lifecycle, IT Asset Management policies, SAM procedures, the data model and functionality of the CMDB and software asset management tools in ServiceNow.
• Understand License Terms : Thoroughly review and comprehend the terms and conditions of software license agreements and understand the systems we have to maintain compliance; including but not limited to open source and commercial libraries.
• Maintain Centralized License Inventory : Ensure completeness of software license inventory in a ServiceNow CMDB; maintain records of software purchases and licenses; onboard and manage licenses acquired by other groups or through acquisition activities.
• Manage Overall License Position and Usage Tracking Strategy : Develop and partner with stakeholders to develop methods and implement systems / procedures to manage and track usage and licenses effectively; monitor how licenses are used and assigned within the organization.
• Conduct Regular Audits : Regularly assess compliance with license terms, identify discrepancies and trends.
• Ongoing Compliance Awareness and Education : Educate and train staff on software compliance, policies and tools.
• SAM Reporting : Develop and maintain core data and metrics in the form of live ServiceNow Reports and / or dashboards.
• Software Discovery Management : Ensure data collection to support the SAM License Compliance Program; co-manage data enrichment from data / discovery sources to ensure coverage; may manage and / or own discovery tools as needed.
• Prepare reports for ICE management and external vendors / auditors.

Knowledge and Experience (Required)

Preferred

Seniority level

Employment type

Job function

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