Onsite Surgery Scheduler 245722

Job Title : Surgery Scheduler - MUST HAVE EXPERIENCE

Location : Plano, Texas

Job Type : Full-Time

Salary : Competitive

About the Role :

We are seeking a detail-oriented and patient-focused Surgery Scheduler to join our growing administrative team. This role goes beyond basic scheduling—our ideal candidate brings hands-on surgery coordination experience , understands the nuances of insurance processes, and thrives in a fast-paced, patient-centered environment.

You'll be the key liaison between patients, surgeons, and insurance providers—ensuring a seamless, supportive experience from pre-op to post-op.

Key Responsibilities :

• Schedule and coordinate surgical procedures, including confirming details (date, time, location) and sharing pre-op / post-op instructions.
• Engage with patients directly—often in the exam room—to schedule surgeries or initiate insurance authorization processes.
• Manage insurance pre-authorizations and appeals when necessary.
• Clearly communicate financial responsibilities, surgical timelines, and preparation requirements to patients.
• Collaborate with physicians, clinical staff, and insurance coordinators to secure all required documentation.
• Maintain accurate patient records in the EMR (we use ECW).
• Proactively update patients on any scheduling changes or insurance status.
• Deliver exceptional service while ensuring HIPAA compliance at all times.

What Makes This Role Unique :

Must-Have Qualifications :

Nice-to-Have Experience :