Solution Architect

Inside the Role

The Solution Architect will have the key responsibility of designing and driving the implementation of new IT solutions and managing service operations and service delivery of existing solutions in alignment with overall IT and Business strategic directions. The candidate must possess key insights and strong acumen to understand technological trends industry, have hands-on experience with designing and building medium to large scale data management systems and deliver solutions in alignment with the overall enterprise strategies. The Solution Architect will be looked upon to be the consultant for new or existing technologies, processes or solutions that contribute towards the realization of IT strategies, following best practices and formal methodologies. Perform evaluations of technology standards, tools / products and solutions, make rational design decisions from business and technical perspectives, and communicate recommendations to business areas. Participate in business areas engagements in the analysis, planning, and execution of IT-enabled business solutions. Define guidelines and recommendations based on leading industry practices tailored to our needs and infrastructure.

In this role, the person will be responsible for working directly with the IT Product and Tech Leaders of two main applications : the DTFS Customer Portal and Daimler Truck Pay.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Pay offered dependent on knowledge, skills, andexperience

Benefits include annual bonus program; 401kcompany contribution with company match up to6% as well as non-elective company contribution of3 - 7% depending on age;starting at 4 weeks paidvacation; 13+ calendar holidays; 8 weeks paidparental leave; employee assistance program;comprehensive healthcare plans and wellnessprograms; onsite fitness (at some locations); tuitionassistance and volunteer paid time off; short-termand long-term disability plans.

What You Drive at DTFS

• Responsible for defining and architecting future technology landscape and roadmap. Work with IT and business partners to gather and document business requirements and translate them to design solutions in alignment with IT and Business strategic direction. Strategize, Design and build technical solutions.
• Oversee and address customer issues / tickets; monitor system SLA's; address system issues by performing root cause analysis and eliminating repeat problems. Collaborate with other solution architects, DBAs and IT Infrastructure in the timely resolution and prevention of future incidents. Work with IT Infrastructure teams to address issues and implement system upgrades with minimal impact to business continuity.
• Work closely with IT Security team to follow data security guidelines.
• Provide support for various audits, compliance activities and ensure IT governance, IT security, and Corporate Policies are followed. Ensure DevOps adoption for faster, agile service delivery.
• Manages an active and transparent relationship with business partners and other IT departments. Develop strong and productive relationships with business partners, colleagues and management.
• Keep up-to-date on newer frameworks and architecture in emerging technologies. Collaborate with the EA, application teams and other technology stakeholders to determine the best suited technical solutions.
• Develop plans and time estimates, track progress to plans, communicate status, and escalate issues and risks on a timely basis.

Knowledge You Should Bring

Exceptional Candidates Might Have

#LI- DTFSUSA # LI-Hybrid

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Charlotte, NC US, Fort Mill, SC US. Relocation assistance is not available for this position.

Schedule Type :

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

Daimler Truck Financial is the captive financial services provider for the Daimler Trucks North America family of commercial vehicle products, including Freightliner Trucks, Western Star, SelecTrucks, Sprinter Vans, Thomas Built Buses and Fuso. We have specialized in financing commercial vehicles for more than 40 years. This proven experience gives us critical insights into helping businesses overcome challenges unique to the trucking industry. Additionally, we offer a range of financing solutions that can be customized to meet each individual business's needs, from owner-operators to large fleet managers and nearly every venture in-between.

To achieve our goal of being the first-choice provider of vehicle financial products and services that support our brands, dealers and customers, we are looking for talented, diverse and inspired people with the skills, experience and innovative spirit to provide a first-class experience at every turn. We are committed to providing a great workplace environment that fosters a culture of openness, support and camaraderie. Our employee programs and benefits are reflective of our values and are designed to promote growth, balance and wellness in many aspects of your career and life.

Additional Information

Applicants must be legally authorized to work permanently in the country of posting

Final candidate must successfully complete a criminal background check

Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions

EEO - Disabled / Veterans

Daimler Truck Financial Services is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY / TDD enabled call 503-745-2137 or toll free 866-355-6935