Senior Manager of Outreach and Student Recruitment

Jobtrain Program Management Role

Workforce development has never been more crucial to the vitality of the Bay Area economy than it is right now. As we seek to revive from the impacts of COVID, low- and middle-income workers and those with barriers to employment need immediate and impactful assistance to stave off the hazards of homelessness, poverty and desperation. Our economy needs skilled workers at all levels, and JobTrain is the anti-poverty workforce development organization behind this important work.

JobTrain is an organization on the move. We are delivering best in class outcomes, increasing our reach by expanding regionally, and we have committed to an ambitious new expanded mission to help our community to advance beyond the initial job placement, providing career advancement programming to help them achieve "full economic mobility."

Born out of the civil rights movement in 1965, we've been servicing literally anyone and everyone who journeys through our doors at one of our (now) six, Bay Area career or training centers. We create an environment and workspace where our staff reflects the diversity of the communities we serve, fostering a safe and welcoming place for our clients. We deliver on some of the best outcomes in the workforce development field, with a vision to provide our clients with the long-term support they need to achieve full economic mobility.

We are growing, and we need your help!

Program Management

• Oversee the Outreach and Recruitment team's targeted enrollment metrics for the Career Education Training Program cohorts. Track as required using SalesForce and other systems for consistent reporting and evaluation.
• Plan, design, implement, and lead outreach efforts across the organization and represent JobTrain in a variety of community settings, including meetings, outreach events, and functions across the Tri-County Area (San Mateo, Santa Clara, and Alameda).
• Build a consistent candidate pipeline for all programs offered. Develop targeted strategies for adapting outreach needs and implement processes, tools, and systems to track outreach, referrals, and registration efficiently and effectively.
• Develop, evaluate and improve processes, tools and systems to enhance speed, quality, efficiency, and outcomes related to outreach, referrals, and registrations.
• Maintain data and prepare reports related to outreach, referrals and registration including tracking overall outreach efforts and monthly progress toward the strategic plan outcomes.
• Build and maintain relationships with collaborative partners, groups, and organizations.
• Communicate regularly with peers, management, and administrative functions as needed.

Supervisory Responsibilities

Qualifications

We strive to find candidates who have the qualifications for the role, but who are also aligned with our values of teamwork, community and leadership and have a commitment to advancing diversity, equity and inclusion. The specific qualifications for this role are listed below.

Experience

Required Knowledge, Skills, and Abilities

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Compensation and Benefits

This is a full-time, exempt-level position with 4 direct reports. The hiring range for this role is $87,524.25-$92,854.47.

JobTrain offers a competitive salary and benefits package, including health insurance, dental insurance, vision, choice of health plans (HMO, PPO, HDHP,) paid time off, retirement program employer match, long-term disability, and life insurance.

COVID-19 Certification

To Apply

Please apply on our website at https : / / www.jobtrainworks.org / employment-opportunities / . We want applicants who are interested in JobTrain's mission, and we encourage you to attach a cover letter to explain why you are interested in JobTrain and how your experience matches with our needs.

At JobTrain, we take the interview process very seriously. If you are selected to move through the process you should expect a couple of telephone screen calls and one or two Zoom / on-site interviews as part of the interview process.

JobTrain is an equal opportunity employer / program. Auxiliary aids and services are available upon request to individuals with disabilities. Additionally, JobTrain does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, marital status, physical or mental disability or national origin.

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