Manager, Learning Experience & Innovation Chicago, IL

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers . If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.

Due to the highly interactive and team-based nature of this role in-person attendance for most of the workweek (i.e. 3 days or more) is essential for : effective communication including during in-person meetings strong supervision real-time problem-solving and participation in cross-functional initiatives.

Want to make an impact

The Manager Learning & Innovation will lead the design and delivery of modern engaging and scalable digital learning experiences.

Ways you will make a difference

Learning Experience Design

Designing impactful learning experiences by applying adult learning theory and instructional design best-practices to create modern learning programs

Build and maintain scalable content libraries including learner journeys certification programs videos and assessments

Serve as the learners advocate ensuring content is relevant accessible and engaging

Measure and analyze the impact of learning programs using performance metrics and feedback loops

Research emerging AI and learning technologies bringing innovative ideas into instructional design and enablement

LMS Administration

Administer and maintain the SuccessFactors LMS ensuring it is up-to-date secure and accessible

Manage user accounts permissions and roles

Troubleshoot and resolve system issues in collaboration with IT and SuccessFactors support teams

Content Management : upload test and manage learning content courses and other educational materials

Ensure content complies with organizational and industry standards and legal requirements

Generate and distribute regular reports on course participation completion rates and other key metrics

Analyze data to identify trends and support decision-making for learning strategies

Provide technical support to users addressing inquiries and resolving issues related to the LMS

Develop and deliver training sessions and materials to help users effectively navigate the system

Identify opportunities for system improvements and enhancements between platforms (LMS Percipio Alchemy etc.)

Test new features and functionality as they are released ensuring they meet organizational needs

Maintain thorough documentation of system processes and procedures. Ensure compliance with data protection regulations and organizational policies

Additional Qualifications / Responsibilities

Skills that will make you successful

Strong understanding of management systems excellent organizational skills and a proactive approach to system improvements

Deep technical aptitude and familiarity with LMS platforms and technology

Excellent organizational and problem-solving skills

Ability to communicate effectively with technical and non-technical stakeholders

Experiences that will support your success

Bachelors degree in information technology Human Resources Education or a related field

Minimum 5 years experience as a SuccessFactors LMS administrator

Experience with data analysis and reporting tools

What We Offer

At Ferrara were proud to support our employees with comprehensive benefits that enhance health financial wellness and include paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance.

Compensation

The salary range for this role is $102500 - $142500 annually.

Required Experience :

Manager

Key Skills

Bilingual,Linux Administration,Documentation,LNG,Entry Level Finance

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 102500 - 142500