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Licensed Customer Service
Licensed Customer ServiceLezlie Leier - State Farm Agency • Boulder, CO, US
Licensed Customer Service

Licensed Customer Service

Lezlie Leier - State Farm Agency • Boulder, CO, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Customer care team representative. State Farm Agent Team Member. Active Property and Casualty license is required. This is a hybrid position that requires employee to be in the office Tuesday, Wednesday and Thursday 8 : 30-5 pm and work full day from home Monday and Fridays.

Only candidates that meet the following criteria will be considered :

1. MUST HAVE AN ACTIVE PROPERTY AND CASUALTY INSURANCE LICENSE

2. Must be able to commute to our Boulder, CO office location on Tues, Weds and Thurs

3. Self Starter can self-manage.

Please ONLY apply if you meet the above criteria.

Responsibilities include but not limited to :

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

  • Base pay ($25 - $35 / hr based on experience)
  • Paid time off (vacation and personal / sick days
  • 401k Retirement plan, match
  • Valuable experience
  • Growth potential / Opportunity for advancement within my office
  • Requirements

  • Property & Casualty license (required)
  • Life and Health license (must be able to obtain)
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
  • If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

    This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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    Licensed Customer Service • Boulder, CO, US

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