Content Operations Associate Job at Disney in Glendale

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world‑class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.

Here are a few reasons why we think you’d love working here :

• 1. Building the future of Disney’s media : Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.
• 2. Reach, Scale & Impact : More than ever, Disney’s technology and products serve as a signature doorway for fans’ connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.
• 3. Innovation : We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

Content Platforms & Operations is responsible for the development and ongoing advancement of the technical and operational functions driving the worldwide distribution and monetization of Disney’s linear networks and theatrical content. This includes Disney’s media supply chain and storage, network and theatrical distribution operations, media localization, network transmission and origination, and more. The global team also plays a critical role as the primary collaboration point for Product & Technology with Disney’s EMEA, APAC, and LATAM regional business teams.

Job Summary

As a part of the Content Platforms & Operations - Solutions & Data Management team, the Content Operations Associate will be responsible for managing publication of content availability and content metadata, consumer‑facing content experience management and service restoration across our iconic brands, including Walt Disney Animation Studios, Walt Disney Pictures, Marvel Studios, Lucasfilm, Pixar, Disney Branded Television, National Geographic, 20th Century Studios, Searchlight Pictures and more.

You will be responsible for assisting in the testing, adoption, and management of workflow solutions to operational challenges pertaining to the content supply chain data such as video‑on‑demand content, promotional content and content metadata. In addition to this, you assist in managing consumer‑facing issue remediation and content lifecycle updates across Disney’s portfolio of content, as well as licensed content from 3rd party partnerships.

You will perform daily operations and coordination across DEEPT Content Platforms & Operations and direct‑to‑consumer (DTC) supply chain teams to manage the end‑to‑end content pipeline of our assets availability publications, validations and remediation (including on‑shift / off‑hours support). You will also participate in implementing process improvements in support of the CPO‑SDM team and the overall direct‑to‑consumer digital supply chain.

Responsibilities and Duties of the Role

Required Education, Experience / Skills / Training

Basic Qualifications

Preferred Qualifications

Experience with

Required Education

The hiring range for this position in California is $71,000 to $95,100 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job‑related knowledge, skills, and experience among other factors. A bonus and / or long‑term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and / or other benefits, dependent on the level and position offered.

Disability Accommodation for Employment Applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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