Special Loans Specialist

Position Summary

RoundPoint services non-traditional loan products or terms that require maintenance throughout the loan life cycle. These products/terms include, but are not limited to: Adjustable Rate Mortgages (ARMs), Buydowns, Balloons, SCRA protections, and HELOCs. The Special Loans Specialist sets up loan terms on the system of record and performs periodic maintenance to ensure the continued accuracy of loan servicing activities. The Specialist monitors deployment statuses of homeowners in the military and protects servicemembers to the fullest extent available under the law.

The Specialist reads loan agreements, identifies the corresponding loan terms, and configures RoundPoint’s system of record to correspond with the agreements. The Specialist researches loan terms escalated for review and confirms the correct system configuration. The Specialist performs quality testing to ensure loans have been accurately set up and processed. The Specialist remediates any issues discovered in testing or setup and communicates progress with management and other stakeholders.

Primary Responsibilities

• Set up and maintain SCRA, Balloon, HELOC, and ARM loans
• Procure government military status data and set up military protections for SCRA-protected customers
• Establish and maintain loan-level ARM system data, including but not limited to: Review the loan agreement(s)Identify the correct ARM indexSet up the ARM terms within the system of recordMonitor for interest recalculations throughout the life of the loan
• Monitor and update master index and ARM rates
• Detect incorrect calculations and rate changes
• Perform manual calculations to ensure accuracy of system-generated interest rate data
• Other responsibilities and duties as assigned

Qualifications

Required:

• Bachelor’s degree required; exceptions will be made based on experience
• Ability to research loan documents, analyze their meaning, and determine appropriate system coding
• Accounting and math skills
• Advanced computer skills, including Microsoft Office products, specifically excel (Pivot Tables, Vlookup)
• Detail and goal oriented, strong organizational skills, and professionalism
• Ability to work in and adapt to a fast-paced environment with a fluctuating volume of work

Desired:

• Experience monitoring interest rates or market trends (bonds, indices, equities, etc.), administering SCRA guidelines, and/or servicing nontraditional mortgage products
• Knowledge of mortgage and consumer loan servicing including GSE, Federal, and state guidelines
• 1+ years of mortgage servicing experience

RoundPoint’s Employee Value Proposition:

Grow. Make a difference. Have fun along the way.

Our mission is to serve our homeowners and all of their homeownership needs. We do this by embracing challenges, executing with excellence, and fostering a positive work culture that encourages personal and professional growth. We are on the fast track to becoming the premier marketplace for all things home, and the National Mortgage News and Best Companies Group just named us one of 2019's Best Mortgage Companies to Work For! Without a doubt, RoundPointers are what make this company a great place to work! That’s why we hire individuals who share our core values: Energy, Ethics, Execution, Everyone, and Earn it!

As a RoundPointer, we will empower you to innovate, provide meaningful solutions, set goals and crush them, play hard, and give back to the community! Our secret sauce is our mantra, All In. All Win. Together, we can achieve great things!

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:

• The employee is regularly required to talk or hear.
• The employee is required to sit for extended periods of time and is occasionally required to stand and walk.
• The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.