Team Lead Field Engineer

Job Description

Job Description

Reports To : Field Operations Manager                                             Classification : Exempt

Department :   Field Operations                                                         Position Type : Full-Time

At SmartChoice, we’re reshaping the way businesses communicate, connecting them with innovative solutions through our SMART Network. As a trusted Voice Carrier, Internet Service Provider, Microsoft Teams Partner, and Service Expert, we help companies nationwide achieve new levels of performance with our tailored and cutting-edge technology. We're passionate about delivering exceptional white-glove service, and our team is key to keeping businesses moving forward.

Why Join Us?

At SmartChoice, we believe that greatness is achieved through collaboration, creativity, and a relentless commitment to white glove service and customer success. We don’t just sell products—we build partnerships and create lasting impacts for businesses across the country. As a leading provider of advanced voice, internet, and communications solutions, we empower our clients with the tools they need to thrive in today’s fast-paced, tech-driven world.

At SmartChoice, we believe our people are the heart of what we do, and we pride ourselves on fostering a dynamic and inclusive work environment where everyone’s voice is heard. Our culture thrives on creativity , collaboration , and celebrating successes —big and small.

As part of our team, you'll be joining a company that values innovation , teamwork , community engagement, and professional growth . Whether it's through professional development, team-building events, or mentorship opportunities, we ensure that our employees feel supported and empowered to achieve their goals. If you're driven, passionate, and ready to make an impact, we want you to be part of our journey.

Job Overview :

In this position, you will assess our current operations, identify weaknesses, conduct site surveys, install low voltage cabling, hardware and software necessary to fix them. This may include tasks as simple as installing firewalls or completely revising our wireless internet system. Additionally, supervise and manage quality assurance program for cable installations and products setup at customers’ locations.

Supervisory Responsibilities :

• Interviews, hires, and trains new Field Ops staff.
• Oversees the daily workflow of the Field Engineers.
• Provides constructive and timely performance evaluations for the team.
• Processes weekly timesheets / expenses for the team.
• Coordinates travel arrangements for team members.

Duties / Responsibilities :

Senior Field engineers should have a thorough understanding of complex IT networks, network security, and telecommunications systems. They should also have strong problem-solving and communication skills, and be able to lead junior engineers

Education and Experience :

Required Skills / Abilities :

Physical Requirements :

Perks :

What We Offer :

At SmartChoice, we embrace a work culture that champions teamwork, creativity, and fun while striving for excellence in everything we do. We believe that when passionate individuals come together, great things happen. If you’re looking to contribute to a growing company that is shaping the future of business communication, we want you on our team. Apply now and start making your mark at SmartChoice!

SmartChoice provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.  Discrimination of any type is not tolerated.

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