Planner / Scheduling Coordinator

Job Description

Job Description

Join a rapidly growing company revolutionizing the transportation industry! Cargomatic is the #1 technology platform and digital marketplace for powering world-class, local trucking. Local trucking is the lifeblood of every regional economy, and yet this $82 billion industry still relies heavily on phone calls and fax machines. We are using technology to solve complex, real-world problems every day, and giving full transparency throughout the shipping process.

Cargomatic is transforming the way goods move around metropolitan areas by seamlessly connecting shippers with more than 35,000 professional drivers. It facilitates several thousand shipments per day and cuts shipping-related carbon emissions by eliminating empty miles. We are solving complex, real-world problems for the industry and giving full transparency to the shipping process.

Cargomatic was named to the list of Built In Best Places to Work for 2023, 2024, & 2025, which recognizes the benefits we offer, our people-first culture, and commitment to supporting our employees' success, growth, and well-being.

Our approach enables our employees – at all levels, and in every role – to thrive in an environment of intellectual curiosity, where people are passionate about what they do and support each other to get the job done. Visit www.cargomatic.com to learn more.

Cargomatic is seeking a Planning Specialist to support our dispatch teams across multiple terminals. This role focuses on the behind-the-scenes coordination of drayage operations, ensuring that loads, schedules, and appointment times are efficiently planned at ports and rail yards. The Planning Specialist will not communicate directly with drivers but will play a key role in enabling dispatchers to focus on driver management while maintaining smooth operational flow.

This is a critical role in helping our teams reduce burnout, improve planning accuracy, and increase capacity for growth.

Key Responsibilities

• Coordinate logistics appointment scheduling at ports, rails, and customer facilities for drayage loads.
• Manage load planning 2-3 days in advance to ensure drivers are effectively assigned and itineraries are optimized, minimizing total cost and maximizing asset utilization (drivers, vehicles and equipment) using software
• Work with dispatchers to align schedules, delivery windows, and customer requirements. Monitor real-time deliveries and problem solves for conflicts (delays, traffic etc…) to maintain smooth operations
• Monitor appointment systems, port / rail availability, and other scheduling issues and update plans accordingly.
• Communicate internally with operations, customer service, and support teams to ensure timely execution.
• Anticipate potential bottlenecks (port congestion, rail delays, driver availability) and adjust plans accordingly.
• Assist with tracking and reporting metrics around appointments, load completion, cost reduction, and planning efficiency.
• Ensure compliance with safety policies and procedures.

Qualifications

The expected salary range for this role is $45,000-70,000. The actual base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.