A customer communication firm is seeking a Tier I Customer Support Specialist in Pleasant Grove, Alabama. In this onsite role, you will assist customers with technical issues through phone, email, and text. Responsibilities include troubleshooting Kenect software problems, managing customer accounts, and ensuring responses adhere to timelines. Ideal candidates should have at least 1 year of customer support experience, excellent communication skills, and a strong ability to engage with customers. Benefits include health insurance, gym access, and a dynamic work environment.
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Tier 1 Customer Support Specialist - Onsite in Utah • Pleasant Grove, AL, United States
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