Account Manager

Job Description

Job Description

US LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with a team of over 15,000 employees located throughout the country. Since our founding in 2009, we have acquired over 70 companies and have expanded to more than 500 locations serving 37 states. US LBM is a progressive organization that promotes a unique culture that focuses on the value of its customers and associates. Developing our people is critical to our strategy and fostering our culture of empowerment.

A Brief Overview

The Account Manager oversees sales activities, creates long-term relationships and develops strategic goals for key customer accounts. This position is responsible for overseeing accounts, ensuring customer satisfaction, and generating new sales opportunities. This person serves as the liaison between the Division and its customers.

Pay Rate : $70,000 annually plus commission

What you will do

• Manage key customer accounts for long-term success and profitability.
• Provide support to existing customer accounts with necessary products, time, and information.
• Serve as the lead point of contact for all customer account management matters.
• Develop and implement goals to focus on increased sales and margin improvement.
• Build and maintain strong, long-lasting client relationships.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
• Review and analyze historical sales account data and trends.
• Assist with the selection of products best suited to customer needs.
• Prepare, coordinate, and communicate price quotations, terms of sales, delivery dates, and service obligations to customers / contractors.
• Estimate materials from blueprints supplied by customer / contractor.
• Manage customer pricing structure and hierarchy to maximize gross profit dollars.
• Resolve customer complaints and problems.
• Assist in the collection of accounts receivable.
• Adhere to Conflict of Interest or Non-Compete agreement if in place.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
• Collaborate with sales team to identify and grow opportunities within territory.

Required For All Jobs

Education Qualifications

Experience Qualifications

Skills and Abilities

Licenses and Certifications

US LBM Holdings, LLC, is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.