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Technical Product Specialist- Electronic Bike Systems (eBike)
Technical Product Specialist- Electronic Bike Systems (eBike)Bosch Home Comfort USA • Lake Forest, CA, US
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Technical Product Specialist- Electronic Bike Systems (eBike)

Technical Product Specialist- Electronic Bike Systems (eBike)

Bosch Home Comfort USA • Lake Forest, CA, US
1 day ago
Job type
  • Full-time
Job description

Job Description

The Technical Product Specialist- Electronic Bike Systems (eBike) role at Bosch Home Comfort USA is responsible for providing educational and technical support to retailers in the Pacific Northwest market.

The successful candidate will act as the primary point of contact for retailers, providing ongoing education and technical support, and driving retailer engagement with online tools and education opportunities.

Responsibilities :

  • Provide foundational retail education on Bosch eBike Systems to bicycles retailers in a defined market space
  • Organize and execute an annual training cycle to certify qualified retailers and individuals
  • Provide on-going technical support and troubleshooting as needed to retailers
  • Drive retailer engagement with online tools and education opportunities
  • Support, develop, expand and improve the customer service concept for the Bosch eBike System
  • Relay information proactively and as requested to broader Bosch eBike team on retail expectations and landscape, service trends and challenges, competitors' actions and opportunities, regulations and advocacy, etc.
  • Travel expectation : 70% travel within the region

Qualifications :

Basic Qualifications :

  • High School Diploma or GED
  • Minimum 3 years' experience in the bicycle industry and / or experience as a bicycle mechanic
  • Preferred Qualifications :

  • Bachelor's degree in relevant area such as Engineering, Product, etc.
  • MS Office experience including Outlook, PowerPoint and Excel
  • Mechanical degree from UBI or BBI is a plus
  • Strong group presentation and communication skills (verbal and written)
  • Strong problem-solving skills and ability to troubleshoot issues
  • Salary range : $75,000-$90,000

    Bosch offers a competitive compensation and benefits package, including premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection.

    Bosch is an Equal Opportunity Employer, including disability / veterans.

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    Technical Specialist • Lake Forest, CA, US