Customer Service Representative

Job Description

Job Description

Customer Service Representative – Afton and Richfield Springs Office

Join a growing, family-owned fuel company with strong values and a great team culture!

Buell Fuel | Center State Propane is a fast-growing, family-owned business headquartered in Deansboro, NY. We deliver competitively priced propane, heating oil, diesel, and gasoline across upstate New York, serving residential, commercial, agricultural, municipal, and wholesale customers.

We’re looking for a full-time Customer Service Representative at our Afton and Richfield Springs office —someone dependable, professional, and motivated to grow with us!

What You’ll Do

Provide friendly, professional customer support in person, by phone, and by email

Process orders, payments, and account updates accurately

Handle customer inquiries and resolve issues quickly

Build and maintain positive customer relationships

Assist with accounts receivable and billing tasks

Monitor delivery schedules and follow up on late orders

Support team members and contribute to a positive office environment

What We’re Looking For

High school diploma or GED (required)

1+ year of customer service experience (preferred)

Experience in the fuel delivery, propane, or heating industry a plus

Strong computer and communication skills

Organized, detail-oriented, and able to multitask

Self-motivated with a sense of urgency and teamwork

Job Details

Schedule : Monday–Friday, Day Shift (occasional Saturdays 8 : 00 AM–12 : 00 PM)

Pay : $17.00 – $20.00 per hour (based on experience)

Location : In person – Afton, NY– Richfield Springs, NY

Benefits

Health insurance

Company retirement plan

Paid time off

Annual performance reviews

Opportunities for growth and advancement

Monday–Friday, Day Shift (occasional Saturdays 8 : 00 AM–12 : 00 PM)